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BBB Accredited Business sinceFind a Location
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Woodforest National Bank currently operates in Texas, Alabama, Florida, Georgia, Illinois, Indiana, Kentucky, Louisiana, Maryland, Mississippi, New York, North Carolina, Ohio, Pennsylvania, South Carolina, Virginia and West Virginia.
A BBB Accredited Business since
BBB has determined that Woodforest National Bank meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised the rating for Woodforest National Bank include:
- Length of time business has been operating
- Response to 97 complaint(s) filed against business
- Resolution of complaint(s) filed against business
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||66|
|Total Closed Complaints||97|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||5|
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
These agencies may include:
Texas Department of Banking
2601 North Lamar Blvd., Austin TX 78705
Phone Number: 877-276-5554
Type of Entity
Business ManagementMs. Julie V Mayrant, Executive Vice President Ms. Jennifer Warren Ms. Erin Folkenroth, Director, Customer Advocacy & Resolution Ms. Brenda Walker Wendt, Senior Vice President
Related BusinessesAccess ATM
Refund and Exchange PolicyIf you have a concern, contact them at the following:
Mail: Woodforest National Bank P O Box 7889 The Woodlands, Texas 77387
Alternate Business NamesWoodforest Bank Woodforest Charitable Foundation
Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview