Business ProfileforMeta Technology Company
Current Alerts For This Business
BBB has reached out to Meta Technology Company to address BBB’s concerns. To date, the company has not responded to our request.
The following describes a pending government action that has been formally brought by a government agency but has not yet been resolved. We are providing a summary of the government’s allegations, which have not yet been proven.
The lawsuit is the result of an investigation opened in November 2021 and alleges that Meta violated the Children’s Online Privacy Protection Act (COPPA), California's False Advertising Law (FAL) and California’s Unfair Competition Law (UCL). According to the complaint, Meta's misconduct includes creating a business model focused on maximizing young users’ time on its platforms, employing harmful and psychologically manipulative platform features while misleading the public about the safety of those features, publishing reports that present misleadingly low rates of user harms, and refusing to address harms while continuing to conceal and downplay its platforms' adverse effects.
Additional business information
On February 14, 2022, the Texas Attorney General filed suit (case #22-0121) against Meta Platform, Inc. (Facebook) for capturing and using the biometric data of millions of Texans without properly obtaining their informed consent to do so from 2004 to current, in violation of Texas Business and Commission Code 503.001.
The suit alleges that the company repeatedly captured biometric identifiers without consent, along with disclosing the identifying information to other entities, and failing to destroy the captured identifiers within a reasonable time knowingly violating the Texas Capture or Use of Biometric Identifier Act and the Deceptive Trade Practices Act.
On July 30, 2024, Meta entered into an agreement and is ordered to pay $1.4 billion dollars to settle the matter.
On June 21, 2022, Meta Platforms Inc. (formerly Facebook), entered into a settlement (Case 1:22-cv-05187) brought against the company by the Department of Justice. The settlement stems from allegations that Meta Platform engaged in discriminatory advertising , which was in violation of the Fair Housing Act (FHA).
According to the complaint, Meta Platform’s housing advertising system discriminated against Facebook users based on their race, color, religion, sex, familial status, national origin and disability by using algorithms to define an “Eligible Audience” that enabled advertisers to exclude protected groups from receiving certain housing ads.
As part of the settlement Meta will stop using their “Special Ad Audience” tool, will develop a new system to address disparities in its ad delivery system for housing ads and will pay a civil penalty of $115,054.00.
At-a-glance
Related Categories
Overview
Facebook is an American online social media and social networking service based in Menlo Park, California.
Products & Services
Business Details
This is a multi-location business.
- Headquarters
- 1 Hacker Way, Menlo Park, CA 94025-1456
- BBB File Opened:
- 2/1/2012
- Years in Business:
- 12
- Business Started:
- 7/1/2012
- Business Started Locally:
- 7/1/2012
- Business Incorporated:
- 12/15/2004
- Type of Entity:
- Corporation
- Number of Employees:
- 17000
- Alternate Business Name
- Workplace
- Facebook (Formerly)
- Related Businesses
- Business Management
- Mr. Mark Zuckerberg, CEO
- Contact Information
Principal
- Mr. Mark Zuckerberg, CEO
- Additional Contact Information
Website Addresses
Customer Complaints
8,596 Customer Complaints
Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews
File a ComplaintMost Recent Customer Complaint
08/29/2024
- Complaint Type:
- Sales and Advertising Issues
- Status:
- Unanswered
Customer Reviews
650 Customer Reviews
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Most Recent Customer Review
Mike J
09/19/2024
Local BBB
BBB serving the San Francisco Bay Area and Northern Coastal California
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