At-a-glance
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Overview
Business Details
This is a multi-location business.
- Location of This Business
- San Francisco, CA 94129-1707
- BBB File Opened:
- 6/23/2006
- Years in Business:
- 21
- Business Started:
- 7/1/2002
- Business Started Locally:
- 7/1/2002
- Business Incorporated:
- 6/12/2007
- Accredited Since:
- 7/19/2006
- Type of Entity:
- Limited Liability Company (LLC)
- Business Management
- Mr. Jeff Cavellini, Vice President of Customer Care
- Ms. Leila Anunciacion, Director of Customer Care
- Ms. Kayla Johnson, Customer Care Supervisor
- Additional Contact Information
Website Addresses
Customer Complaints
6,538 Customer Complaints
Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews
File a ComplaintMost Recent Customer Complaint
03/14/2024
- Complaint Type:
- Problems with Product/Service
- Status:
- Resolved
Customer Reviews
6,727 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Byron A
03/16/2024
JustAnswer Response
03/18/2024
Hello *****,
We regret any inconvenience this may have caused. Our CS team is right in that everyone signs up for a membership account. It seems that you opted for our monthly membership program when you submitted your question on our platform. The membership is structured to bill automatically, guaranteeing continuous service. As you signed up, you would have come across a message similar to the following: *************************************
*****, JustAnswer Customer Care
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Local BBB
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