BBB Accredited Business since 03/23/2010
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A BBB Accredited Business since 03/23/2010
BBB has determined that Medifast, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that raised Medifast, Inc.'s rating include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 57 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
- BBB has sufficient background information on this business.
Customer Complaints SummaryRead complaint details
BBB serving , maintains a report on this company's headquarters location. Please visit for details or call .
|Complaint Type||Total Closed Complaints|
|Advertising / Sales Issues||7|
|Billing / Collection Issues||6|
|Guarantee / Warranty Issues||2|
|Problems with Product / Service||39|
|Total Closed Complaints||56|
If a business refers you to another company or uses sub-contractors, BBB recommends that you research that company including reviewing their BBB business review.BBB file opened: 06/07/2004Business started: 01/01/1989
Type of Entity
Incorporated: July 1981, MD
Contact InformationPrincipal: Ms. Meg Sheetz (President/COO)Mr. Jason Groves Esq (Executive Vice President & General Counsel)Mr. Paul Intlekofer (CMO)Mr. Michael MacDonald (Chairman & CEO)
Number of Employees
Health & Wellness, Weight Control Services, Health & Diet Products - Retail
Products & Services
This company offers weight-loss products and recommended program for weight reduction.