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Find a Location

Arlington Properties, Inc. has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforArlington Properties, Inc.

    Property Management

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    7 complaints closed in last 3 years

    2 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Products & Services

    Based on information provided, this company offers multi-family and apartment property management services.

    Business Details

    Location of This Business
    2 20th St N STE 700, Birmingham, AL 35203-4013
    BBB File Opened:
    1/1/1993
    Years in Business:
    31
    Business Started:
    1/1/1993
    Business Started Locally:
    1/1/1993
    Business Incorporated:
    10/19/1983
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    BBB records show a license number of 25175 for this business, issued by Alabama Licensing Board for General Contractors

    These agencies may include:

    Alabama Licensing Board for General Contractors

    2525 Fairlane Dr

    Montgomery AL 36116

    (334) 272-5030

    https://genconbd.alabama.gov

    Type of Entity:
    Corporation
    Business Management
    • Ms. Jennifer Renshaw, CFO
    Contact Information

    Principal

    • Ms. Jennifer Renshaw, CFO

    Customer Contact

    • Mr. James Dixon, President/CEO
    • Ms. Jennifer Renshaw, CFO
    • Ms. Tammy Wyble, President
    Additional Contact Information

    Fax Numbers

    • (205) 328-0020
      Primary Fax

    Industry Tip

    BBB Tip: Property management

    Customer Complaints

    7 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    01/17/2024

    Complaint Type:
    Customer Service Issues
    Status:
    Answered
    I enjoyed my time at Collingwood Apartments. I would love to continue living here. But, I have received a job offer out-of-state. Based on my contract, I needed to give a 60-day notice and: 1) pay all monies currently due; 2) give written notice of intent to vacate prior to the first day of the month and to take effect as of the last day of a calendar month; 3) pay all rent due through the notice period preceding the early termination date; 4) pay an additional early termination or lease cancellation fee equal to one months rent as liquidated damages; vacate the leased premises on or before the specified termination date, remove all occupants and possessions, and physically hand the keys to a Management representative; and 5) abandon, waive, and release a claim to the return of any security deposit, which shall become Managements. I went into the office on 1/8/24, and requested assistance. I also sent a written notice via email as I was told to do. I have done 1 and 2 above. I accept number 5. I requested verbally twice and once in writing to please tell me the amount I will owe so I can pay it in a timely fashion per number 3 above. I was told that I would get notice to vacate at my door and to my email, which have not arrived. From what I understand, I will owe the February rent ($1418), March prorated rent from the 60 days out ($378, 8 days in March according to the response I received), the early termination fee ($1418), and the additional utilities ($156). Can you please confirm this? I am leaving in two weeks (1/31/24) as I stated in my notice. I feel like I am being retaliated against. I need to have enough time to pay the amount ending the contract early so that I can pay per number 3 and 4 referenced above. Additionally, I want to make sure that no one will retaliate when I turn in the unit, and that no fraudulent fees are added when we do a walkthrough. I feel like I am being set up by the office here for more fees and costs than what I truly will owe.
    Read More

    Customer Reviews

    3 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Hannah J.

    1 star

    11/28/2023

    To be *****, the community at **************** is poorly managed. ************ was one of the worst decisions I've made in my adult-life.I'll close this review out with how my time with **************** ended. We were building a house prior to us signing a lease with them. During our walk through with ****** (leasing agent), we asked very pointedly what is the penalty for breaking the lease early, as we certainly would be, just had no hard date. We were advised it was 2 months rent to break early. Our house was finished being built months sooner than targeted and we were forced to end our lease sooner than expected. We didn't originally have a worry in mind, we had already confirmed it was 2 months rent to leave which we had ready to pay. We were informed it was actually rent x5, not rent x2. 2 months of rent for breaking the lease early, 2 months of rent for not providing 60 days notice prior to breaking the lease and 1 month of rent to pay back to concession we got when signing the lease.I called to speak with the manager several times, only to get the receptionist each time. I was informed both the manager and assistant manager were busy but they'd call me back same day. I explained this was urgent to me and I really needed to speak with someone, as 10k was on the line here. I was sent a canned response email from the assistant manager that night with payment plan options. No call back, no human being to talk to, nothing. I was not calling for a payment plan, but the management team didn't understand that because they couldn't be bothered to call me back. All in all, **************** was paid their $9,444.00, they also charged me a wonderful $230.00 fee for processing the payment. Stay clear of this complex, it's a joke and they treat you like dirt on the bottom of their shoe.

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