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Find a Location

Vernon Collision Center, Inc. has 1 locations, listed below.

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    Business ProfileforVernon Collision Center, Inc.

    Auto Body Repair and Painting
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 1/27/1999

    Years in Business: 29

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Vernon Collision Center, Inc. offers automotive collision repair.

    Business Details

    Location of This Business
    244R Broad St, Manchester, CT 06040
    BBB File Opened:
    12/23/1998
    Years in Business:
    29
    Business Started:
    3/1/1995
    Business Incorporated:
    3/9/1995
    Accredited Since:
    1/27/1999
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Corporation
    Business Management
    • Mr. Robert Choutka, President
    Contact Information

    Principal

    • Mr. Robert Choutka, President

    Customer Contact

    • Mr. Robert Choutka, President
    Additional Contact Information

    Fax Numbers

    • (860) 649-0826
      Primary Fax

    Industry Tip

    BBB Tip: Choosing a mechanic for auto repair and service

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Gerald H

    1 star

    06/14/2022

    I made an appointment with Vernon Collision Center of Manchester, CT for 1 PM a week in advance since I would have to take off a half day of work. I showed up 10 minutes early and 15 minutes after my scheduled appointment the Adjuster is finally paged. In the mean time a "Walk in Customer" comes in and not only clearly indicates he has no appointment and would be glad to schedule one and come back later - the Adjuster simply ignores me and takes off with the Walk In. My concern is and was, if they can't get a schedule correct and/or respect people's time, I am not sure I want them doing a repair. Find somewhere else is my advice.

    Vernon Collision Center, Inc. Response

    06/15/2022

    I sent an email to Mr. Hayden apologizing for his inconvenience and less than favorable experience as soon as I received the review from BBB. I told him I would like to make it right by either having him come back in for an estimate at the most convenient time for him or I would even go to his place of business to inspect and access the damage to his car so he wouldn't be inconvenienced again. I have not heard back from him to this point.

    Local BBB

    BBB Serving Connecticut

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