Business ProfileforMacy's

I purchased thousands of dollars worth of mattresses and thought that it would be a good idea to have the 10 year Worry No More Warranty. After all, my wife and I were told that there was any damage to our mattress due to stains or spills, then we would get a cleaning service or replacement of our mattress cover or a replacement mattress or a full refund of the mattress in the form of a voucher for at Macy's. It's been 2 years and we never used the warranty service and it's been a nightmare trying to get the voucher. You could only request the voucher online, but the *************** site is never working right. I have called to try to get a hold of a person and when I do they tell me they are having problems with the website and to keep trying. It's been 5 months already and multiple attempts visiting the stores and talking to Stewart and managers on duty two to three times per month are unsuccessful. My wife and I have not slept on our mattress in more than five months due to the issues that were caused by the worry no more program i.e. Macy’s .Looks like they want you to give up so they don't have to give you what you have paid for. I’m done with the shameful deceiving business that Macy’s is operating. Hopefully, someday this will be a class action lawsuit against the Macys owned worry no more program will teach them that they should not pick on the little guy through deceptive misleading practices. Literally buy anything from anywhere besides Macys.