BBB Accredited Business since
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A BBB Accredited Business since
BBB has determined that The Lakeside Collection meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised the rating for The Lakeside Collection include:
- Length of time business has been operating
- Complaint volume filed with BBB for business of this size
- Response to 47 complaint(s) filed against business
- Resolution of complaint(s) filed against business
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||24|
|Total Closed Complaints||47|
Additional Complaint Information
The Lakeside Collection has requested that before filing a BBB complaint, please contact a member of the company's Executive Service Team, directly at 847-615-7310.
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||1|
Type of Entity
Business ManagementMs. Pat Blumnethal, Manager of the Contact Center Ms. Yana Schneerson, Ecommerce Customer Support Specialist Mrs. Vickie Travis Travis, Contact Center Supervisor
Number of Employees
Mail Order & Catalog Shopping Internet Shopping Mail-Order Houses (NAICS: 454113)
Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview