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Find a Location

Fresh Finds has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforFresh Finds

    Online Retailer
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    At-a-glance

    Customer Reviews

    1.5/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    11 complaints closed in last 3 years

    2 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Headquarters
    PO Box 1492, Lincolnshire, IL 60069-1492
    BBB File Opened:
    7/29/2019
    Years in Business:
    8
    Business Started:
    12/29/2015
    Business Incorporated:
    12/29/2015
    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • L.T.D. Commodities, LLC
    • THE LAKESIDE COLLECTION
    • LTD COMMODITIES
    • L-T-D COMMODITIES
    Business Management
    • Ms. Susan Krause, Development Associate
    Contact Information

    Principal

    • Ms. Susan Krause, Development Associate

    Industry Tip

    BBB Tip: Smart shopping online

    Customer Complaints

    11 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    02/27/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    They claim I owe that amount but no I do not I paid with my master card happened August 2023 sent letter February 23 2024 I received it February 27 2024 no way is Lakeside going to let you not pay and send me purchases they will put on hold or not send it plus they'll contact my email even when they send it plus when it has arrived guess what they some how got to my email and erased it my purchases and my email I put it back on my phone everything is gone I talked to them on the phone they claim I still owe on there site they got rid of my purchase history I was with them for years I asked the lady how come if true how come it took from August to February to do a balance due letter no response this is the trend now lies and shady rip offs I apologize for claiming so much but if the companies claims false accusations I have to do my part in the letter they never said what the purchases are just the price I would not file if I really owe it's not right at all when they do me wrong the shopping experience will not exist money is money no matter the amount

    Customer Reviews

    2 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    DUANE L

    1 star

    01/31/2022

    Surfing their website they requested payment information prior to allowing me to see their offering. I decided it was not what I wanted and backed out without making any order or confirmation as is usually required. Later found I was billed for three months menus. Paypal was no help, Hello Fresh (FreshFinds) website was impossible to navigate without password which I did not supply and did not know. No customer service and no way to complain or cancel. BBB provided a number to call, and FreshFinds tell me I can cancel using a POD (proof of delivery complaint form which they will email me). I hope that works.They are extremely aggressive with their billing and extremely difficult to contact.

    Local BBB

    BBB of Chicago & Northern Illinois

    BBB Reports On

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