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BBB Business Review

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BBB Accredited Business since

Golf Mill Ford

Phone: (847) 470-9800 Fax: (847) 470-0705 9401 N Milwaukee Ave, Niles, IL 60714

BBB Business Reviews may not be reproduced for sales or promotional purposes.


Golf Mill Ford in Niles, IL, also serving Glenview, IL and Chicago, IL is proud to be an automotive leader in our area. Since opening our doors, Golf Mill Ford has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible.
If you would like financing options and you are in the market to purchase a new Ford or used car or truck, we will provide assistance to help you find financing options that fit your needs! Whether you have bad credit, no credit, or are a first time car buyer, you can trust that Golf Mill Ford will get you into the car or truck you choose with professionalism and attention to your needs

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Golf Mill Ford meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Golf Mill Ford include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 21 complaint(s) filed against business
  • Resolution of complaint(s) filed against business

Customer Complaints Summary Read complaint details

21 complaints closed with BBB in last 3 years | 5 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 5
Billing/Collection Issues 1
Delivery Issues 3
Guarantee/Warranty Issues 0
Problems with Product/Service 12
Total Closed Complaints 21

Customer Reviews Summary Read customer reviews

54 Customer Reviews on Golf Mill Ford
Customer Experience Total Customer Reviews
Positive Experience 52
Neutral Experience 0
Negative Experience 2
Total Customer Reviews 54

Additional Information

BBB file opened: November 29, 2005 Business started: 02/25/2005 in IL Business started locally: 02/25/2005 Business incorporated 10/22/2004 in IL
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Illinois Secretary of State
69 W. Washington, Room 1240, Chicago IL 60602
Phone Number: (312) 793-1010

Type of Entity


Business Management
Mr. Steven Kailer, Office Manager Mr. Ralph Correa, Sales Manager Mr. Gus Kreatsoulas, Owner Mr. Nick Sfikas, General Sales Manger Mr. Mario Sosnowski, General Manager
Contact Information
Customer Contact: Mr. Ralph Correa, Sales Manager
Principal: Mr. Steven Kailer, Office Manager
Number of Employees


Business Category

Auto Dealers - New Cars Auto Dealers - Used Cars Auto Parts & Supplies - New Shock Absorbers Auto Air Conditioning Auto Body Repair & Painting Auto Diagnostic Service Auto Repair & Service Brake Service Engines - Fuel Injection Service & Parts Engines - Gasoline Lubricating Service - Automotive Mufflers & Exhaust Systems Transmissions - Automobile Wheel Alignment, Frame & Axle Service - Auto Auto Services Auto Dealers - Hybrid Vehicles New Car Dealers (NAICS: 441110)

Products & Services

Golf Mill Ford sells the following brand(s): FORD AND OTHER MAKES

Method(s) of Payment
Alternate Business Names
Golf Mill Motor Sales, Inc.

Customer Review Rating plus BBB Rating Summary

Golf Mill Ford has received 4.95 out of 5 stars based on 54 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.