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            Business ProfileFastGrowingTrees.com

            Plant Nursery
            BBB accredited business

            Contact Information

            2621 Old Nation Rd

            Fort Mill, SC 29715-8844

            Get Directions
            Visit Website
            (888) 504-2001

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            Customer Reviews

            1.13/5

            Average of 71 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            132 complaints closed in last 3 years

            43 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 11/9/2015

            Years in Business: 30

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Business Details

            Location of This Business
            2621 Old Nation Rd, Fort Mill, SC 29715-8844
            BBB File Opened:
            10/18/2005
            Years in Business:
            30
            Business Started:
            9/1/1993
            Business Started Locally:
            9/1/1993
            Business Incorporated:
            1/25/2018
            Accredited Since:
            11/9/2015
            Type of Entity:
            Limited Liability Company (LLC)
            Number of Employees:
            255
            Alternate Business Name
            • Fast Growing Trees Nursery
            • Fast-Growing-Trees.com
            • Fast Growing Trees, LLC
            Business Management
            • Mr. Stephen Adam Smith, President/CEO
            Contact Information

            Principal

            • Mr. Stephen Adam Smith, President/CEO

            Customer Contact

            • Mrs. Jackie Ready, Customer Service Manager
            • Mr. Justin French, Director of Marketing
            • Ms. Danyell Cary, Customer Care Supervisor
            Additional Contact Information

            Fax Numbers

            • (704) 644-4499
              Primary Fax

            Phone Numbers

            Read More Business Details and See Alerts

            Customer Complaints

            132 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            04/17/2024

            Complaint Type:
            Delivery Issues
            Status:
            Resolved
            Plant - or I should say ONE sprout arrived in a box filled with dirt. Sprout was half dead on delivery. NO protection was given to the sprout during shipment, hence the paltry item I received. Reached out for "their replacement guarantee" - No response as to a replacement. AVOID THIS COMPANY! They over-charge for very young plants and don't stand behind their warrantee! AVOID!127.00
            Read More
            Read 131 More Complaints

            Customer Reviews

            71 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Tim H

            05/04/2024

            We order a bloodgood Japanese Maple on 4/29/24 based off their 1-2day shipping claim. The did not ship order until 5/4/24. 9 hrs later on 5/4/24 my wife check tracking to see if their was updated deliver information on *** websight.it should Delivery 5/7/24(This coming Tuesday) by said delivery exemption? My wife called ***. They stated we need to contact ******* , As Fast Growing Trees had requested Order Returned to them without contacting us. They stated they cannot issue a credit to our credit card and will be sending a gift card for the balance we are owed for their non delivered Product. This company is playing games .I am filing lawsuit for false advertising promises and credit card fraud.

            FastGrowingTrees.com Response

            05/07/2024

            We are so sorry for any delay on your order. We process orders for shipping within 1 to 2 business daysand the average transit time is based on the delivery location. We provide tracking information via email so that you can follow your shipment. This was returned and refunded under our 30 day guarantee. 
            Read 70 More Customer Reviews

            Local BBB

            BBB of Southern Piedmont and Western N.C.

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