BBB Accredited Business sinceAdditional Locations
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A BBB Accredited Business since
BBB has determined that Safe Auto Insurance Group, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised the rating for Safe Auto Insurance Group, Inc. include:
- Length of time business has been operating
- Complaint volume filed with BBB for business of this size
- Response to 168 complaint(s) filed against business
- Resolution of complaint(s) filed against business
Industry Ratings Comparison
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||130|
|Total Closed Complaints||168|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||14|
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
These agencies may include:
Ohio Department of Insurance
50 W. Town St. Third Floor - Suite 300, Columbus OH 43215
Phone Number: (614) 644-2658
Type of Entity
Business ManagementMr. Ron Davies , CEO Mr. Jon Diamond, COO/President Mr. Jack Coolidge, Senior VP Insurance Operations Ms. Diahana Cousar-Walker, Claims Manager Mr. Robert F. Crews, Underwriting Supervisor Elie Deshe, Director, Emerging Media & Event Marketing Mr. Geoffrey Javer, Senior Customer Service Manager Mr. Jon D. Match, Claims Manager Ms. Susan McNeill Mr. Jeffrey Meyer, Accounting Operations Manager Ms. Pamela Pond, VP Of Customer Service Ms. Jaime Scott, Claims Investigator Ms. Adrianna M. Weaver, Claims Operations Manager
Insurance Companies Insurance - Auto Insurance Services
Alternate Business NamesSafe Auto Insurance Company
Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview