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Find a Location

Epcon Communities, Inc. has 1 locations, listed below.

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    Business ProfileforEpcon Communities, Inc.

    Condominiums
    BBB accredited business

    Additional business information

    Additional Info:
    Epcon Communities was founded in 1986 in Dublin, Ohio offering construction of single-story living communities. In 1995, the Epcon Communities Franchising company was established offering to partner with other home builders nationwide through a license to use their construction plans. The scope of this BBB Business Review concerns the company's headquarters and franchisor marketplace activity in Central Ohio. Other BBB Business Reviews on independent Epcon Communities franchisees in other cities and states are available at http://www.bbb.org/ 
    See all additional business information

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    10 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 6/22/1993

    Years in Business: 38

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Developer and builder of condominium and single family communities. 

    Products & Services

    Developer and builder of condominium and single family communities. 

    Business Details

    Location of This Business
    500 Stonehenge Pkwy, Dublin, OH 43017-7572
    BBB File Opened:
    11/13/1990
    Years in Business:
    38
    Business Started:
    1/1/1986
    Business Incorporated:
    8/1/1988
    Accredited Since:
    6/22/1993
    Type of Entity:
    Corporation
    Alternate Business Name
    • EPCON Realty Inc.
    • Epcon Investments, LLC
    • Epcon Properties, Inc.
    • EPCON Communities
    • Epcon Communities Franchising, Inc.
    Hours of Operation

    Primary

    M:
    By Appt. Only
    T:
    By Appt. Only
    W:
    By Appt. Only
    Th:
    By Appt. Only
    F:
    By Appt. Only
    Sa:
    By Appt. Only
    Su:
    By Appt. Only
    Business Management
    • Mr. Ed Bacome, Principal
    • Mr. Philip G. Fankhauser, Principal
    • Ms. Karen Antill, Administrative Manager
    • Mr. Stew Walker, Vice President of Construction
    • Mr. Joel D Rhoades, Regional President
    Contact Information

    Principal

    • Mr. Ed Bacome, Principal
    • Mr. Philip G. Fankhauser, Principal

    Customer Contact

    • Ms. Karen Antill, Administrative Manager
    • Mr. Stew Walker, Vice President of Construction
    Additional Contact Information

    Fax Numbers

    • (614) 761-1155
      Primary Fax

    Customer Complaints

    10 Customer Complaints

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    Customer Reviews

    3 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Scott B

    1 star

    02/21/2024

    Epcon installed my solid core doors, including a glass door and exterior doors with half inch screws. My doors are falling off their hinges and their response is to replace a few of them with longer screws and told me that what they installed was adequate. I am left to wonder where else they used half inch screws. Epcon has a solid reputation but our experience was the complete opposite. I could go on and on with what we witnessed and have been subjected to thus far including harassment.

    Epcon Communities, Inc. Response

    03/07/2024

    The screws in question are installed by the manufacturer of the pre-hung door and are standard practice across the industry. In situations where the screw loosens, albeit from use, removal of the door for painting etc., best practice is to add a longer screw to allow for a secure attachment through the jamb and into the framing member. This proven method resecures the door and allows for proper operation. As the Builder, we do not dictate the size of screw manufacturers or distributors use. They follow industry standards.

    Local BBB

    BBB of Central Ohio

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