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Find a Location

Jegs High Performance Centers has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforJegs High Performance Centers

    New Auto Parts
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 52 Customer Reviews

    Customer Complaints

    153 complaints closed in last 3 years

    66 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Overview

    New auto parts

    Products & Services

    new auto parts

    Business Details

    This is a multi-location business.

    Find a Location

    Jegs High Performance Centers has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      Location of This Business
      101 Jegs Pl, Delaware, OH 43015-9279
      BBB File Opened:
      3/29/1971
      Years in Business:
      64
      Business Started:
      4/4/1960
      Business Started Locally:
      1/1/1968
      Business Incorporated:
      5/1/1980
      Type of Entity:
      Corporation
      Alternate Business Name
      • Jeg's Automotive, Inc.
      • Jeg's Hi-Performance Centers
      • Buckeye Sales
      Business Management
      • Mr. Paul Roberts, Human Resources Director
      • Mr. Jeg Coughlin Sr., Founder
      • Mr. Edward J. Coughlin Jr., President
      • Mr. James Flanary, Digital Sales Manager
      Contact Information

      Principal

      • Mr. Paul Roberts, Human Resources Director
      • Mr. Jeg Coughlin Sr., Founder
      • Mr. Edward J. Coughlin Jr., President

      Customer Contact

      • Mr. Paul Roberts, Human Resources Director
      • Mr. Jeg Coughlin Sr., Founder
      • Mr. Edward J. Coughlin Jr., President
      • Mr. James Flanary, Digital Sales Manager
      Additional Contact Information

      Fax Numbers

      • (614) 294-7696
        Other Fax

      Phone Numbers

      Email Addresses

      Customer Complaints

      153 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      05/04/2024

      Complaint Type:
      Delivery Issues
      Status:
      Resolved
      I order a set of quarter panels from Jegs. They were supposed to br here in January. They sent an email saying they would now come in April. April came, then they said that they can't get the quarter panel as they are discontinued. They say that they were going to put a credit on my credit card on April 11. It'd supposed to take only 3-5 days to get it. I have emailed them and they still did not credited my account. All I want is my money back that they have kept for over 5 months.
      Read More

      Customer Reviews

      52 Customer Reviews

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      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Brett S

      1 star

      05/06/2024

      First off ordered a toolbox from them. Box got here and right away after opening it top of the box is caved in and bottom corners are all rolled over. I called customer service line because I guess you can return toolboxes on line. First time a call them I'm the 50th caller. Alright not bad should be quick, nope all hold for 3 hours and 30mins just to finally talk to customer service and get ghosted by the company. The I was offer 50% the box, damage is beyond fixing and told them I wanted a refund. Agent said ok we can do that, we'll get FedEx back out there. After that I've been completely ghosted not given a day or time when fedex would pick it up. I've emailed the agent and called. Still will not call back or respond to a email. This is a horrible way to treat a customer. Still would like my full refund as I have a useless toolbox.

      Local BBB

      BBB of Central Ohio

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