Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Camp Gladiator, Inc. has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Camp Gladiator, Inc.

      9185 Research Blvd Austin, TX 78758

    • Camp Gladiator, Inc.

      1711 Ludington Ave Wesley Chapel, FL 33543-7610

    Business ProfileforCamp Gladiator, Inc.

    Exercise Programs
    Multi Location Business

    At-a-glance

    Customer Reviews

    1.49/5stars

    Average of 82 Customer Reviews

    Customer Complaints

    213 complaints closed in last 3 years

    98 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    Camp Gladiator, Inc. has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Camp Gladiator, Inc.

        9185 Research Blvd Austin, TX 78758

      • Camp Gladiator, Inc.

        1711 Ludington Ave Wesley Chapel, FL 33543-7610

      Location of This Business
      9185 Research Blvd, Austin, TX 78758
      BBB File Opened:
      2/15/2012
      Years in Business:
      15
      Business Started:
      8/27/2008
      Business Incorporated:
      8/27/2008
      Type of Entity:
      Corporation
      Related Businesses
      Hours of Operation

      Primary

      M:
      8:00 AM - 6:00 PM
      T:
      8:00 AM - 6:00 PM
      W:
      8:00 AM - 6:00 PM
      Th:
      8:00 AM - 6:00 PM
      F:
      8:00 AM - 6:00 PM
      Sa:
      Closed
      Su:
      Closed
      Business Management
      • Ms. Allison Davidson, Director
      • Ms. Britni Becker, Manager
      Contact Information

      Customer Contact

      • Ms. Britni Becker, Manager
      Additional Contact Information

      Fax Numbers

      • (866) 594-8859
        Primary Fax

      Customer Complaints

      213 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      03/25/2024

      Complaint Type:
      Order Issues
      Status:
      Answered
      I joined Camp Gladiator in 2017 and I loved it. It was amazing. Covid hit and obviously everything shut down. But they found a way to work around it with at home work outs and I renewed my membership when it was up. I stopped using it and in 2021 called to cancel my acct. I was told I had to cancel at the end of my term unless I had a doctor's note for an injury. I had six months remaining on the account. In this time my card on file was either stolen or I got a new one yet they continued to charge my card. I have had 2 new cards in that time and had another issue with my card. That is the only reason I found out I still have an acct. They have been charging me $35 a month for over 2 years. They tell you all accounts auto renew but I had spoken to someone in 2021 and thought that was sufficient enough to get my account cancelled.
      Read More

      Customer Reviews

      82 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Vanessa P

      1 star

      04/23/2024

      Have been trying to cancel our membership since our instructor quit and am not able to make it to others around me due to time. Have tried canceling online, trainer couldnt cancel as they removed her before her last day was over. My husband and I have left several phone messages with no response. Phone number is almost impossible to find. Very unhappy with the way they run their business.

      Camp Gladiator, Inc. Response

      04/24/2024

      We regret to hear you are having a difficult time getting in touch. If you visit campgladiator.com in the lower right hand corner of the screen you will see a red chat button. We have live representatives available Monday-Friday 8am-5pm CST. Your servicing trainer is ********, who is still an active trainer with **, you may also message her through the app. Please contact ****** team via chat or your servicing trainer regarding your membership questions.

      Thank you! - ***** Team 

      Local BBB

      BBB serving the Heart of Texas

      BBB Reports On

      BBB reports on known marketplace practices.

      BBB Business Profiles may not be reproduced for sales or promotional purposes.

      BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

      When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

      BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

      As a matter of policy, BBB does not endorse any product, service or business.