Business Profilefor360 Training, Inc.
Current Alerts For This Business
BBB files indicate 360training.com, Inc. has a pattern of complaints from consumers alleging difficulties receiving their OSHA cards after completing their course. Consumers allege 360training informed them they would have to pay $89 to receive a replacement card which consumers allege they initially did not receive.
Consumers also allege issues with the content of courses including relevancy between tests and course work as well as consumers experiencing technical difficulties.
Consumers also alleged difficulties with discount codes.
BBB submitted a written request on July 20, 2023, and August 4, 2023, to the company encouraging them to address the pattern of complaints.
On October 18, 2023, 360 Training, Inc. responded to BBB's concerns of their pattern of complaints stating they have a return process to reach out with returned cards and most missing card cases are presented as they await the return of the card from USPS. 360 Training Inc. is not permitted to automatically issue a new OSHA card without the card being returned.
360 Training, Inc. has implemented including with each mailed card instructions students can confirm the receipt of their OSHA card with a toll-free number to help validate that the OSHA card has been delivered.
For more details regarding disputes received by BBB, please visit the complaints tab of this business's BBB Business Profile.
Additional business information
At-a-glance
Related Categories
Business Details
- Location of This Business
- 6504 Bridge Point Pkwy Ste 100, Austin, TX 78730-5091
- BBB File Opened:
- 9/9/2002
- Years in Business:
- 26
- Business Started:
- 10/1/1997
- Business Started Locally:
- 10/1/1997
- Business Incorporated:
- 3/14/1997
- Licensing Information:
- This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
- Type of Entity:
- Corporation
- Alternate Business Name
- AGENTcampus
- OSHACampus
- Learn2Serve
- Related Businesses
- Business Management
- Ms. Samantha Montalbano, COO
- Mr. Tom Anderson, CEO
- Mr. Amir J. Sultan, Operations Director
- Mr. Jacob Jones, Social Media Coordinator
- Ms. Kristen Hess, Member
- Mr. Marketing Admin Email, Marketing Assistant
- Contact Information
Principal
- Ms. Samantha Montalbano, COO
- Mr. Tom Anderson, CEO
- Mr. Amir J. Sultan, Operations Director
- Mr. Marketing Admin Email, Marketing Assistant
Customer Contact
- Mr. Amir J. Sultan, Operations Director
- Mr. Jacob Jones, Social Media Coordinator
- Additional Contact Information
Fax Numbers
- (512) 628-7629Primary Fax
- (512) 628-7629
Customer Complaints
111 Customer Complaints
Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews
File a ComplaintMost Recent Customer Complaint
09/10/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Resolved
Customer Reviews
84 Customer Reviews
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Most Recent Customer Review
Joshua T
09/16/2024
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