Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Global Travel International, Inc. has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforGlobal Travel International, Inc.

    Travel Club
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    At-a-glance

    Customer Reviews

    2.17/5stars

    Average of 6 Customer Reviews

    Customer Complaints

    21 complaints closed in last 3 years

    10 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Global Travel International, Inc. (GTI) offers an opportunity to become an independent travel agent and receive travel discounts and commissions for booking travel. GTI also offers discount buying club memberships under the trade names Journey Pass, Valu-Pass and Go Shop & Save. These are often sold as a 14 day trial offer with a retail gift card or voucher as an incentive. The gift card is not free as an initial processing fee is required. Consumers who do not cancel when the trial offer expires will be charged $24.95 monthly.

    Business Details

    Headquarters
    2699 Lee Road, Suite 350, Winter Park, FL 32789
    BBB File Opened:
    3/1/1995
    Years in Business:
    30
    Business Started:
    4/25/1994
    Business Started Locally:
    5/1/1994
    Business Incorporated:
    4/25/1994
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Corporation
    Alternate Business Name
    • JourneyPass
    • GTI Membership Services
    • Valu-Pass
    • GO Shop and Save
    • HotelPower
    • Hotel Power
    Business Management
    • Casey Davis, Service Manager
    Contact Information

    Principal

    • Randall Warren, CEO/Owner

    Customer Contact

    • Randall J. Warren, CEO
    • Randall Warren, CEO/Owner
    • Casey Davis, Service Manager
    • Gina Angiulo, Director Operations
    • Michael A. Gross, Director
    Additional Contact Information

    Fax Numbers

    • (407) 875-0711
      Primary Fax

    Phone Numbers

    Email Addresses

    Customer Complaints

    21 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    03/13/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    This link describes the scam that affected **: ********************************************************************************************** thought we were calling ****** Airlines to cancel a flight due to covid. We googled the number for ****** customer service. This happened on Dec. 31, 2023. Without our knowledge we actually called Global Travel LLC. We agreed to pay $198 to cancel the flight. We later learned that ****** does not charge to cancel flights. Then we contacted Global Travel, ****** and our credit card company. No one would help.
    Read More

    Customer Reviews

    6 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Kimberly H

    1 star

    06/11/2022

    I signed up as a travel agent, they said we get up to 70% off travel as an agent, but when I went to book a cruise the cruise said they was not registered in they system, they kept giving me the same number to give the cruise line, they also said they would call me in the morning and I never got a call, so I called them and they couldn't help me with anything, but they wanted the money for my membership the next month.

    Local BBB

    BBB Serving Central Florida

    BBB Reports On

    BBB reports on known marketplace practices.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business.