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Business Profile

Bank

CIBC

Headquarters

This business is NOT BBB Accredited.

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Reviews

This profile includes reviews for CIBC's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

CIBC has 128 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • CIBC

      PO Box 15 Station A Toronto, ON M5W 1A2

    • Cibc

      5 Fl 400 Burrard St Vancouver, BC V6C 3A6

    • Cibc

      796 W Broadway Vancouver, BC V5Z 1G8

    • Cibc

      PO Box 1235 Stn Main Coquitlam, BC V3J 6Z9

    • Cibc

      300 - 177 Victoria St Prince George, BC V2L 5R8

    Customer Review Ratings

    1.16

    Average of 59 Customer Reviews

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    Review Details

    • Olvin B

      Date: 06/05/2023

      The Have accuse me of bad behavior in one of the branch and I have gone to 3 different locations and nobody can show me proves of their complaint against me plus the close my account, **** * ********** ** ********* *** **** **** *** ** ****** ** *** ***** **** 

    • Anthony P

      Date: 19/04/2023

      Always lineups with minimal bank teller reps yet lots of people sitting in their offices pretending not to notice the customer lineups! Mississauag Heartland and Square One are brutal

    • Roberta M

      Date: 05/04/2023

      *** *
      The bank machine had an error code and lost a thousand dollars of my money. It has been over a month and nothing except for a run around. Never use the bank machine when you want to deposit over 1000.00

    • dhana M

      Date: 05/04/2023

      ** ***** *** * **** **** ** * ***** **** **** * ***** ****** *** It's been nothing but frustration with this bank in trying to get POA for my parents estate. The other banks my parents deal with were efficient and had it done within a week. It's been over a year and CIBC has shown nothing but apathy and confusion *** *********** ***** **** * **** **** *** ** **** *****

    • Barbara N

      Date: 08/02/2023

      I have been with CIBC BANKING FOR 50 YEARS. They don't value their long time customers. And good credit with them. They charge u interest on *******'s credit score with other companies, financial institutions AND delinquent accts. I have transfered all my banking over to *** *********. With *** I am recognised as a senior at 63 and recieve no charges WITH UNLIMITED TRANSACTIONS. .

    • Cheery H

      Date: 21/01/2023

      More than 6 months to resolve an escalated case and different teams put blame on each other. ****** ** ***** ******* **** **** ***********

    • David D

      Date: 19/12/2022

      Been with them for 25 yrs and as of lately I am considering leaving. Telephone banking has been down for over a month, online banking almost never has my mortgage data. The local branch literally never answers the phone, and when you leave a message they email you. I am so sick of the lack of service and their inflated rates on everything. I am going to shop for alternatives *** *** **** *** **** after a quater of a century... and I know they don't care.

    • Faima O

      Date: 17/12/2022

      I sent international mone draft from my
      CIBC account in bank on Burrard street, downtown and my request was done very successfully by professional agent.
      I am very grateful for his attention and kindness! I think his name is Joan.

    • Wendy G

      Date: 27/11/2022

      **** **** ******** ******** **** ****** Had a dispute with regards to access to over 250,000 ******** points. Several CIBC Cards and Aventura agents gave me incorrect information resulting in the loss of access to the points. When I escalated to a manager they listened to the calls and agreed I was given the wrong info and that they would bring the matter to the attention of the appropriate departments for additional training. BUT I should have known that the info I was given was incorrect so too bad so sad, you lose your points.

    • Dean U

      Date: 10/11/2022

      Extremely poor customer service; offloaded date storage to United States; unauthorized, unrequested transactions going through account; problems with privacy and customer service.

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