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Business Profile

Bank

CIBC

Headquarters

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Bank.

Reviews

This profile includes reviews for CIBC's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

CIBC has 128 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Please enter a valid location.

    • CIBC

      PO Box 15 Station A Toronto, ON M5W 1A2

    • CIBC

      25 King St W Commerce Court N, 30th Floor Toronto, ON M5L 1A2

    • Canadian Imperial Bank of Commerce

      855 - 2 Street SW 8th Floor Alberta Market Office Calgary, AB T2P 4J7

    • Cibc

      5242 Falsbridge Dr Ne, Calgary Calgary, AB T3J 3G1

    • Cibc

      3070 Sunridge Blvd NE Calgary, AB T1Y 7G6

    Customer Review Ratings

    1.16

    Average of 59 Customer Reviews

    Want to share your experience?

    Leave a Review

    Review Details

    • nicolas v

      Date: 03/11/2022

      The worse service, not tellers available now on many days.... they think we're cows designed to boost their profits. ******* **** *****

    • Shelly B

      Date: 01/11/2022

      I have been trying to cancel my **** for 2 months. I sit on hold for hours. No one answers the phone. ** *** **** ** ******* *****

    • Danut P

      Date: 26/10/2022

      Worst bank and customer service ever.
      I had was trying to use my CIBC ********** at a ***** station , they decided to block my card without notifying me on my cell or email. I had try to get a reason from them but customer service couldn’t provide me one as my whole account was locked.
      Very unusual for bank employee to not be able to access a costumer file.
      Supposedly, a manger should called me but it didn’t.
      I will cancel my card as I don’t need their (lack) services anymore.

    • Yana N

      Date: 22/10/2022

      Hold for 3 hours and did not help anything!!! Worst customer service. They just wasting your time so they can get paid for nothing.

    • Lee B

      Date: 21/10/2022

      Terrible bank. Got a usd bank draft to deposit in another usd account we have elsewhere. The bank draft was incorrect and rejected by the other bank. It has taken about three weeks to sort out and I’ll save you the long drawn out version, has cost us money. Staff including a general manager were rude, failed to meet deadlines, and made us feel unvalued as customers who have had a substantial amount of funds in the bank for years. Oh well, they’ll soon lose out. My wife retired soon at which point we’ll remove all our funds from cibc. We’ll use them as a matter of convenience until then. ** **** ***** ********* **** ** ********

    • Stacy A

      Date: 12/10/2022

      ***** **** ***** ***** ****** ** **** **** *** ********* *** ***** ** **** ** ***** **** *******. The customer service is miserable. I closed my account after 6months, and the only reason I’ve waited that long was to get my 400$ they promised when I opened my account, which I never got. I don’t understand why ****** has business with them. *** **********

    • Raveen L

      Date: 11/10/2022

      Worst bank I have dealt with, staff are mot familiar with their guidelines and answer questions based on guesswork. Spoke to 4 people, each gave a different answer and conflicting information

    • Paul G

      Date: 13/09/2022

      Worst bank ever
      I made a terrible mistake joining and doing business with CIBC.
      I can’t wait to pull all my accounts from them and mortgage.
      **** *** ** ********* *** ********* * **** ***** ****** ****** ** **** **** *****

    • Amir T

      Date: 18/08/2022

      Worst Bank ever that I have seen so far. They try to find a way to charge!!!!

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