Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Windows

Renewal by Andersen of BC

Reviews

Customer Review Ratings

4.86/5 stars

Average of 104 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromRobert K

    Date: 14/07/2023

    5 stars
    Very fast on quote and measure. Both ******************* and ******************* were very polite and professional

    Renewal by Andersen of BC

    Date: 15/07/2023

    So good to hear from you, ******! Thank you for taking the time to leave feedback. Reviews like these make everyone's day. We're glad to hear you're delighted and looking forward to installation day!
  • Review fromKenneth Z

    Date: 11/07/2023

    5 stars
    Have dealt with ************************************** so far. All have been extremely professional and very knowledgeable. Very impressed with their patience (have changed order 4 times) and their ability to put the customer first. They really will do whatever it takes to make us happy. We are very excited to see the finished product!

    Renewal by Andersen of BC

    Date: 12/07/2023

    Hi *******! Thanks for taking a few minutes to leave us a review. We're so happy to hear you're happy so far. We will be sure to share your comments with the team. Looking forward to installation day!
  • Review fromKathy N

    Date: 05/07/2023

    5 stars
    Top notch products and superior customer service from this company. The door we bought cost more than the other quotes, but we are confident it will withstand the test of time. BIG shout out to the team, from the initial sales visit, the measure, the install and ************. Especially enjoyed the services provided by ****** and ******. An excellent all round experience.

    Renewal by Andersen of BC

    Date: 06/07/2023

    Hi *****! Thanks for the kind words, and for taking the time to write a review. We strive to provide a distinctive experience from start to finish on every job. We're glad you trusted us with your project, and are happy that YOU are delighted with the results!
  • Review fromGrubby G

    Date: 15/06/2023

    5 stars
    I want to extend my sincere thanks to the Renewal By ******** team that installed my windows today in ***************, **. Every single team member deserves a special shout out:*************************** (Installation Manager)******************************* (Installer)********************* (Insaller)******************* (Installer)***** ****** (Installer)If I were able to give you 10 stars I would! This team went the extra mile, and performed the smoothest, cleanest and most professional windows installation I have ever witnessed, facing difficult challenges on an old house, using the best quality windows that exist.Thank you, gentlemen, for your hard work and dedication. The words 'going the extra mile' get used a lot, but this crew truly set a very high bar.I'm serious when I tell you this: If you want the best windows, go with Renewal By ********. If you want the best service, ask for these Renewal By ******** team members by name.

    Renewal by Andersen of BC

    Date: 16/06/2023

    Grubby, every member of the Renewal by Andersen team believes EVERY home matters, and we strive to treat each customer's home like our own. We're glad you're happy with the service and the product! Thank you for your review!
  • Review fromKen D

    Date: 15/06/2023

    5 stars
    Professional and courteous. Checked all the installation details and reviewed them with us.

    Renewal by Andersen of BC

    Date: 16/06/2023

    ***, thank you very much for taking the time to leave feedback. Reviews like these make everyone's day. We're glad to hear you're delighted! Thanks again.
  • Review fromSusan K

    Date: 14/06/2023

    5 stars
    ****************** and ****** finished my patio door yesterday. They were conscientious and professional with my installation and great to work with.

    Renewal by Andersen of BC

    Date: 15/06/2023

    *****, thank you for your wonderful feedback! We strive to provide our customers the highest quality product and experience. We're happy that you are happy!
  • Review fromCarmen R

    Date: 14/06/2023

    5 stars
    Excellent customer service by ****** and ****** Great guys to deal with ??

    Renewal by Andersen of BC

    Date: 15/06/2023

    Hi ******, thank you for taking the time to leave feedback. Reviews like these make everyone's day. We're glad to hear the team could help!
  • Review fromRadhika B

    Date: 02/06/2023

    5 stars
    ****** and ***************** did wonderful job for **** live in ******,****************. They are truly professionals ,I replaced my window glass .Awesome guys!!

    Renewal by Andersen of BC

    Date: 05/06/2023

    *******, thank you so much for taking the time to leave feedback. Reviews like these make everyone's day. We're glad to hear you're delighted! Thanks again!
  • Review fromJane A

    Date: 30/05/2023

    5 stars
    ***** came to our home in ************** to help us reinstall our screen doors. He reinstalled them, adjusted them and lubricated them so now they move like they are brand new. He also gave me some pointers on accessing windows for cleaning. The after sale service from Renewal By Andersen is first class!!

    Renewal by Andersen of BC

    Date: 31/05/2023

    ****, we are really glad you had an excellent experience--that is what we strive for every single job, large or small. Thanks for leaving feedback, we appreciate that, too!
  • Review fromSHELLINA V

    Date: 12/05/2023

    5 stars
    ******************* was super friendly, informative and provide more information. So far everyone has been great. Really looking forward to the install date and the finished product.

    Renewal by Andersen of BC

    Date: 13/05/2023

    Hi ********, thank you for your wonderful feedback. We strive to provide our customers the highest quality product and experience, and we're glad to hear you're delighted!

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.