Business ProfileforFlywire

I live in ******* and my daughter goes to college in ******. When I try to pay her room&board and tuition, FlyWire won't let me pay with credit card in pounds with my **-based credit card. This makes no sense because I can buy anything else in ****** (from the **) in pounds anytime I want. My credit card fully supports payment in pounds. So why does FlyWire make me pay in dollars and pay their absurd currency conversion rate?

Hi ****,
 
Thank you for taking the time to share your opinions with us. We are sorry to hear that you were unsatisfied with your Flywire experience. Our goal is to provide an easy and smooth payment experience, and it seems we did not meet your expectations.
 
Please note, the payment methods made available depend on the country you are paying from and the institution you are making a payment to. As an international payment processor, Flywire is partnered with various card processors which generally the currency to pay is designated to be in payer's local currency. As such, we don't recommend you pay in GBP with US bank issued credit card as additional fees may incured such as ********************** Fees" and a conversion process performed by your bank or credit card provider. 
 
Flywire continuously working on different payment solutions in order to provide a simple and seamless process to all of our payers. We use customer insights to focus our attention on problematic areas, and it is honest feedback like yours that helps us improve.
 
We apologize for any inconvenience you have experienced while using our services.If you have additional questions, or would like to share more feedback, please do not hesitate to contact us at ********************************.
 
Best,
Payment Experience Team @ Flywire