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          Flywire has 1 locations, listed below.

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            • Flywire

              141 Tremont St Fl 10 Boston, MA 02111-1293

            Business ProfileFlywire

            Financial Services

            Contact Information

            141 Tremont St Fl 10

            Boston, MA 02111-1293

            Get Directions
            Visit Website
            (800) 346-9252

            Customer Reviews

            1/5

            Average of 4 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            10 complaints closed in last 3 years

            5 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A+

            This business is not BBB Accredited

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            Businesses in this category

            Years in Business: 14

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

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            Overview

            Flywire facilitates the payment of tuition by international students studying at US colleges and universities.

            Business Details

            Location of This Business
            141 Tremont St Fl 10, Boston, MA 02111-1293
            BBB File Opened:
            2/14/2011
            Years in Business:
            14
            Business Started:
            9/29/2009
            Business Incorporated:
            9/29/2009
            Type of Entity:
            Corporation
            Number of Employees:
            1200
            Alternate Business Name
            • Flywire Corporation
            Business Management
            • Sam Mackowitz, Manager of Social Media
            Contact Information

            Customer Contact

            • Sam Mackowitz, Manager of Social Media
            Additional Contact Information

            Fax Numbers

            • (617) 778-2233
              Primary Fax

            Phone Numbers

            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: How to shop for financial services

            Customer Complaints

            10 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            05/13/2024

            Complaint Type:
            Billing Issues
            Status:
            Answered
            ***************************, a customer rep who emailed us, is highly unprofessional. This is for the payment NTR393262866. We have made the same payments to the same institution for 4 years using the same bank code without issue, provided a screenshot from ********* that the payment was received by the intermediary bank, yet *************************** refuses to connect us to the manager to discuss what the issue actually is. Instead of monitoring their bank for payment, they send emails to customers causing tuition delays and late fees, even though they themselves dont understand what is going on. Im not surprised if FlyWire gets sued for their business conduct.
            Read More
            Read 9 More Complaints

            Customer Reviews

            4 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Rodney W

            08/05/2024

            My name is *************************, and I made a payment for tuition on behalf of a relative through flywire. Unfortunately, they university decided to withdraw his acceptance offer and return my tuition payment back through flywire. This unethical and fraud company called, " FLYWIRE," has decided to steal or keep my F****** money!! Now, I was told to hire an attorney or take them to small claims course to *** them for more than what they owe me. This is absolutely ridiculous and terrifying for universities to partner with Flywire without knowing there keeping students' money! I am disgusted, annoyed, frustrated, angry and ****** OFF that over $4000 plus is being held and kept.

            Flywire Response

            08/07/2024

            Hello ******, 

            We understand that you are expecting a refund from Flywire, and our team would be more than happy to assist you with the refund process. 

            For security purposes we are unable to provide payment support on this platform. Could you kindly email our support team at ******************************** with the payment ID and your contact details so that we can further look into your refund? In the meantime, we will request our team to reach out to you. 

            In the meantime, we take your comments seriously as Flywire is a regulated payments business with strict Anti-Money Laundering laws and best practices. 

            If you have any further questions or feedback, please do not hesitate to contact us at ********************************. We are always happy to help. 

            Best,
            Payment Experience Team @ Flywire
            Read 3 More Customer Reviews

            Local BBB

            Better Business Bureau in Eastern MA, ME, RI & VT

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            BBB Reports On

            BBB reports on known marketplace practices.

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