BBB Accredited Business since 10/26/2012
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A BBB Accredited Business since 10/26/2012
BBB has determined that Aaron's, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised Aaron's, Inc.'s rating include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 1653 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
Customer Complaints SummaryRead complaint details
|Complaint Type||Total Closed Complaints|
|Advertising / Sales Issues||49|
|Billing / Collection Issues||548|
|Guarantee / Warranty Issues||73|
|Problems with Product / Service||954|
|Total Closed Complaints||1653|
Customer Reviews Summary Read customer reviews
10 Customer Reviews Customer Reviews on Aaron's, Inc.
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||10 Customer Reviews|
Type of Entity
Incorporated: March 1962, GA
Contact InformationPrincipal: Mr. Ron Allen (President/CEO)Mr. Scott Harvey (VP Operational Support)Ms. Teresa Hill (Director Operational Support)
Number of Employees
Furniture Rent & Lease, Beds - Retail, Tire Dealers, Appliances - Major - Rent & Lease, Apartment Finding & Rental Service, Beds - Renting, Chairs - Rent, Leasing Service, Rental Service Stores & Yards, Television & Radio - Rent & Lease, Warehouses - Merchandise, Office Furniture & Equipment - Rental & Leasing
Products & Services
This company offers sales and lease of electronics, appliances and furniture.
Alternate Business NamesAaron's Sales & Lease Ownership, Aarons Sales & Lease
Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview