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Find a Location

Akron Auto Clinic LLC has 1 locations, listed below.

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    Business ProfileforAkron Auto Clinic LLC

    Auto Repairs
    BBB accredited business

    At-a-glance

    Customer Reviews

    2.33/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    5 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 5/1/1982

    Years in Business: 45

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Business Details

    Location of This Business
    922 W Bowery St, Akron, OH 44307-1900
    BBB File Opened:
    9/27/2004
    Years in Business:
    45
    Business Started:
    1/1/1979
    Business Started Locally:
    1/1/1979
    Business Incorporated:
    1/14/2009
    Accredited Since:
    5/1/1982
    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • Frederick & Marietta Franks
    Hours of Operation

    Primary

    M:
    7:00 AM - 5:00 PM
    T:
    7:00 AM - 5:00 PM
    W:
    7:00 AM - 5:00 PM
    Th:
    7:00 AM - 5:00 PM
    F:
    7:00 AM - 5:00 PM
    Sa:
    Closed
    Su:
    Closed
    Business Management
    • Ms. Marietta Franks, Partner
    • Mr. Frederick L. Franks, Partner
    Contact Information

    Principal

    • Ms. Marietta Franks, Partner
    • Mr. Frederick L. Franks, Partner

    Customer Contact

    • Ms. Marietta Franks, Partner
    • Mr. Frederick L. Franks, Partner
    Additional Contact Information

    Fax Numbers

    • (330) 434-1156
      Primary Fax

    Email Addresses

    Industry Tip

    BBB Tip: Choosing a mechanic for auto repair and service

    Customer Complaints

    5 Customer Complaints

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    File a Complaint

    Customer Reviews

    3 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Damond F

    1 star

    03/20/2024

    My name is ****** and I went to them about a year ago to get a tune up they charge for it  and then the check engine light was on as well after the tune up, ask if we wanted to just past a e check and I told him I want to get it all the way fixed that should have been  the first red flag that they don’t do work correctly !!! Then when I got  my jeep back it didn’t pass e check which means they didn’t fix what they was suppose to. I took it back  because of the engine light came on as well, they proceeded to tell me I need a new engine and it will cost me 10000 plus labor i didn’t know what to do so I got a second opinion then he told me that they change two of my wires so I call auto clinic to see why they only changed two wires in a tune up he try to tell me I only paid for a half of a tune up at this point I was confused because who pays for a half of a tune up I just want my money back for the poor work them misleading me and also I’ve charging me for work they didn’t do.

    Akron Auto Clinic LLC Response

    03/25/2024

    ******, please look closely at your invoice. Youll find documentation of the diagnostics, recommendations and repairs made. If you look closely, youll find your recollection is not accurate. Please call us, we can read through it together and come to an understanding. I believe you will no longer feel cheated, once you see and understand what was written on *********** ticket. Thank you for bringing this to my attention.

    Local BBB

    BBB of Akron

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