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          U.S. Concealed Carry Association has 1 locations, listed below.

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            Business ProfileU.S. Concealed Carry Association

            Gun Safety
            BBB accredited business

            Contact Information

            1000 Freedom Way

            West Bend, WI 53095-4945

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            Email this Business
            (877) 677-1919

            Business hours

            Open 24 Hours
            Business Hours
            Open 24 Hours
            Open 24 Hours
            Open 24 Hours
            Open 24 Hours
            Open 24 Hours
            Open 24 Hours
            Open 24 Hours

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            Customer Reviews

            4.14/5

            Average of 110 Customer Reviews

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            Customer Complaints

            20 complaints closed in last 3 years

            8 complaints closed in last 12 months

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            BBB Rating & Accreditation

            BBB accredited businessA-

            Accredited Since: 7/27/2011

            Years in Business: 20

            Customer Reviews are not used in the calculation of BBB Rating

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            Overview

            The USCCA is an association of 750,000 responsibly armed members who get self-defense education, training, and self-defense liability insurance as benefits of USCCA membership. The USCCA seeks to educate, train, and save lives through the association and its membership benefits.

            Business Details

            Location of This Business
            1000 Freedom Way, West Bend, WI 53095-4945
            Email this Business
            BBB File Opened:
            7/21/2011
            Years in Business:
            20
            Business Started:
            1/1/2004
            Business Started Locally:
            1/1/2004
            Accredited Since:
            7/27/2011
            Alternate Business Name
            • United States Concealed Carry Association LLC
            • USCCA
            Hours of Operation

            Primary

            M:
            Open 24 Hours
            T:
            Open 24 Hours
            W:
            Open 24 Hours
            Th:
            Open 24 Hours
            F:
            Open 24 Hours
            Sa:
            Open 24 Hours
            Su:
            Open 24 Hours
            Business Management
            • Timothy J. Schmidt, Co-Founder
            • Tonnie Schmidt, Co-Founder
            Additional Contact Information

            Email Addresses

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            Customer Complaints

            20 Customer Complaints

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            Most Recent Customer Complaint

            08/18/2024

            Complaint Type:
            Product Issues
            Status:
            Resolved
            I started a USCCA membership in august of 2023. I cancelled my membership due to dissatisfaction with the services they provide. I requested my refund within the 365 day period and never received it. I called a 2nd time after cancellation to see what was going on with my refund and now they dont want to issue one claiming I never asked for one. I did ask for one when canceled and the policy clearly states a 365 day 100% money back gaurantee if you are disatisfied in any way.
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            Customer Reviews

            110 Customer Reviews

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            Most Recent Customer Review

            Frank K

            09/12/2024

            I am not a member of the USCCA just for the concealed carry insurance, there is so much more to benefit your concealed carry experience. I've completed on-line and in-person training, have completed certifications and had many questions answered to my satisfaction. The staff has been very professional and knowledgeable, makes sure they understand your issue and communicates an answer you can understand. I carry their app on my phone for when I travel, provides state-by-state laws and reciprocity information. I have not had to use the Hot Line but feel assured UCSSA support will be there if I ever need assistance in an emergency.

            U.S. Concealed Carry Association Response

            09/13/2024

            Thank you for taking the time to share your experience with us, *****. Its great to have you as a part of the USCCA family. We are thrilled to hear that our services have provided you with more than just being an additional insured on the self-defense liability insurance that the USCCA holds. It's great to know that you have found value in our online and in-person training, certifications, and the state-by-state laws and reciprocity information provided through our app.We are dedicated to providing professional and knowledgeable support to our members, so it's fantastic to hear that our team has been able to assist you with any questions or concerns you've had. We're also glad to hear that you feel assured knowing that our support will be there for you in case of an emergency.We appreciate your support and are here for you if you ever need anything in the future.
            Read 109 More Customer Reviews

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            BBB Serving Wisconsin

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