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Find a Location

Parker's Place Total Fitness, LLC has 1 locations, listed below.

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    Business ProfileforParker's Place Total Fitness, LLC

    Fitness Center

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Overview

    Fitness

    Business Details

    Location of This Business
    N48W36105 E Wisconsin Ave, Oconomowoc, WI 53066-3254
    BBB File Opened:
    1/13/2010
    Years in Business:
    19
    Business Started:
    9/1/2004
    Business Started Locally:
    9/1/2004
    Business Incorporated:
    8/16/2004
    Type of Entity:
    Limited Liability Company (LLC)
    Business Management
    • Mr. Kevin Ellis, Owner
    Contact Information

    Principal

    • Mr. Kevin Ellis, Owner

    Customer Contact

    • Mr. Kevin Ellis, Owner
    Additional Contact Information

    Fax Numbers

    • (262) 567-0363
      Primary Fax

    Industry Tip

    BBB Tip: Need to get in shape? BBB has tips for joining a gym

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    08/17/2022

    Complaint Type:
    Product Issues
    Status:
    Resolved
    On June 3, 2022, I notified ********************* via telephone call that I needed to update my payment card on file as mine expired at the end of May 2022. I advised that the monthly fee of $25.00 was taken out on 5/31/2022. A charge was again taken out for $25.00 on June 6, 2022. I notified ********************* of this via voicemail giving the option to either refund it or apply it to a subsequent month. There was no action taken by ************** and my account was again charged $25.00 on both July 1, 2022 and August 1, 2022. I sent ************* an email on July 31, 2022 again advising of the overcharge in membership fees and my many attempts to contact him. I have received no response nor refund of the duplicate charge. I feel that I have given him ample time to correct this oversight without so much as a return call or email. My son works out with his football team at **************** center. My hope is to have this corrected so that he may continue to utilize the facility with his teammates.
    Read More

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Noah Z.

    1 star

    05/02/2021

    I left the gym in January and handed in my key card to the owner and every month since I keep getting charged on my credit card even though I told him I was done. I have called every time it happens so I can get refunded but it is aggravating that I have to keep doing this, and he is well aware that this keep happening but clearly has refused to do anything about it. I was hoping he would have simply stopped charging my card but he never has. There is no reason why after 5 times he still is doing this and nobody should have to go through this trouble.

    Local BBB

    BBB Serving Wisconsin

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