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Find a Location

Penny Lane Cocker Spaniel has 1 locations, listed below.

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    Business ProfileforPenny Lane Cocker Spaniel

    Dog Breeders
    BBB accredited business

    Current Alerts For This Business

    Licensing:
    BBB confirmed that Penny Lane Cocker Spaniel had not obtained a necessary license from Dept. of Agriculture, Trade and Consumer Protection. BBB encourages you to contact the following agency or agencies to confirm this information: - http://datcp.state.wi.us/ - 8004227128

    At-a-glance

    Customer Reviews

    3.67/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    BBB Rating & Accreditation

    Accredited Since: 9/6/2013

    Years in Business: 52

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Overview

    Penny Lane Cocker Spaniel, located in Fort Atkinson, WI, offers breeding and sales of AKC registered, purebred Cocker Spaniel puppies. 

    Business Details

    Location of This Business
    W7541 Koshkonong Lake Rd, Fort Atkinson, WI 53538-9514
    BBB File Opened:
    3/12/2012
    Years in Business:
    52
    Business Started:
    1/1/1972
    Business Started Locally:
    1/1/1972
    Accredited Since:
    9/6/2013
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Sole Proprietorship
    Alternate Business Name
    • Pat Rockstroh's Penny Lane Cocker Spaniels
    Hours of Operation

    Primary

    M:
    10:00 AM - 12:00 PM
    T:
    10:00 AM - 12:00 PM
    W:
    10:00 AM - 12:00 PM
    Th:
    10:00 AM - 12:00 PM
    F:
    10:00 AM - 12:00 PM
    Business Management
    • Patricia A. Rockstroh, Owner
    Contact Information

    Principal

    • Patricia A. Rockstroh, Owner

    Customer Contact

    • Patricia A. Rockstroh, Owner
    Additional Contact Information

    Fax Numbers

    • (920) 563-7161
      Primary Fax

    Phone Numbers

    Email Addresses

    Customer Complaints

    0 Customer Complaints

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    File a Complaint

    Customer Reviews

    3 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Pamela S

    1 star

    07/14/2023

    Met with Patricia yesterday to purchase a second pup. Prior to my arrival I was advised that the dogs were being discounted 50% in honor of Penny Lane's 50th anniversary. Unfortunately, trying to get a firm price from Pat is next to impossible. I repeatedly told her how much I had to spend and she kept telling me not to worry about it, we'd be able to work something out. However, each time price was mentioned about the sale of her dogs, it would get higher and higher. At first she said $800 and then it was $1000 and then $2500, all the way up to $5000. Since I paid $2100 for the dog I got from her two years ago, I only brought half the amount with me. And I told Pat more than once. Eventually, after two hours of hearing her stories; visiting with puppies and my telling her how much I could spend, I chose a pup from the options she gave me; fully believing that it would be 50% off or pretty close to $1000, based on what i had paid previously. As we prepared to finalize the sale, Pat brought the paperwork showing what her normal price would be ($3900) and told me she could sell the pup for $1800 plus tax and licensing (?). Nearly twice the amount that I told her I had! She suggested I could give her a post-dated check (or even a couple of them if I needed more time). Silly me, I thought it was clear about what I could spend. I left without a puppy and will no longer refer friends to her, nor will I be a return customer in the future.

    Local BBB

    BBB Serving Wisconsin

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