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Find a Location

Ewald's Hartford Ford, LLC has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforEwald's Hartford Ford, LLC

    New Car Dealers

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Ewald's Hartford Ford, LLC offers sales, service, parts, and body shop for new and used automobiles.

    Products & Services

    New Vehicles, Certified Pre-Owned Vehicles, Tires, and Parts

    Business Details

    Location of This Business
    5788 Highway 60 E, Hartford, WI 53027-8856
    BBB File Opened:
    1/18/2007
    Years in Business:
    25
    Business Started:
    6/9/1998
    Business Started Locally:
    6/9/1998
    Business Incorporated:
    6/9/1998
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • EWI Milwaukee
    Hours of Operation

    Primary

    M:
    7:00 AM - 8:00 PM
    T:
    7:00 AM - 8:00 PM
    W:
    7:00 AM - 8:00 PM
    Th:
    7:00 AM - 8:00 PM
    F:
    7:00 AM - 6:00 PM
    Sa:
    7:00 AM - 5:00 PM
    Su:
    Closed
    Business Management
    • Christine Elliker, Executive Assistant
    • Tom E. Ewald, Manager
    Contact Information

    Principal

    • Tom E. Ewald, Manager

    Customer Contact

    • Christine Elliker, Executive Assistant
    • Tom E. Ewald, Manager
    Additional Contact Information

    Fax Numbers

    • (262) 673-0575
      Primary Fax

    Phone Numbers

    Industry Tip

    BBB Tip: Buying a new car

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    11/29/2022

    Complaint Type:
    Sales and Advertising Issues
    Status:
    Answered
    The dealership didnt provide me with any copies of any contracts I had signed. I also believe they sold me a vehicle after clearing the check engine light. I had to drive the car 6.5 hours back home. Within the first hour and a half of the drive the check engine light came on. I immediately contacted the dealership and spoke with ***************************. He basically told me theres nothing they can do whatsoever. I got off an exit and had the code read and it was a misfire Im cylinder 2 and cleared the code. Another hour and a half later it came back on. My local **** dealership quoted me **** to fix the issue. The car has been parked in my garage ever since. Have pictures of the mileage and copy of the code that was read with the check engine light. Also filed complaint with DOT in *********. They have already said they broke a violation of their state law by not providing copies of any signed documents. I dont have any supporting documents. Just all our conversations and pictures of the mileage when check engine light came on.
    Read More

    Customer Reviews

    1 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Kate C

    1 star

    03/21/2023

    Every time I come here for a service such oil changes or other service, they find something wrong with my vehicle and push really hard to sell additional service threatening that something is majorly wrong with the car and unsafe to drive. In addition, the last time I came here to replace plastic panels on each side of the windshield, they gave me an estimate and, while the car was already in service, they informed of some other additional brackets that I need, and about the extra charge of 64% more of the original estimate. At this point if feels like there is no other choice but to complete the car service and pay. In addition, their scheduling is horrible, you have to wait weeks to get in. They really give you no choice and no options. Not to mention, the quality of work is not the greatest.

    Local BBB

    BBB Serving Wisconsin

    BBB Reports On

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