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Find a Location

Redfin has 6 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Redfin

      1099 Stewart St Ste 600 Seattle, WA 98101-2161

    • Redfin

      8083 SE 13th Ave STE 1 Portland, OR 97202-6668

    • Redfin

      3055 112th Ave NE STE 100 Bellevue, WA 98004-2067

    • Redfin

      450 Lincoln St Ste102 Denver, CO 80203

    • redfin.com

      4670 Willow Road, Suite 150 Pleasanton, CA 94588

    Business ProfileforRedfin

    Real Estate Consultant
    HeadquartersMulti Location Business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    At-a-glance

    Customer Reviews

    1.14/5stars

    Average of 57 Customer Reviews

    Customer Complaints

    59 complaints closed in last 3 years

    21 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Redfin is an online real estate brokerage.

    Business Details

    This is a multi-location business.

    Find a Location

    Redfin has 6 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Redfin

        1099 Stewart St Ste 600 Seattle, WA 98101-2161

      • Redfin

        8083 SE 13th Ave STE 1 Portland, OR 97202-6668

      • Redfin

        3055 112th Ave NE STE 100 Bellevue, WA 98004-2067

      • Redfin

        450 Lincoln St Ste102 Denver, CO 80203

      • redfin.com

        4670 Willow Road, Suite 150 Pleasanton, CA 94588

      Headquarters
      1099 Stewart St Ste 600, Seattle, WA 98101-2161
      BBB File Opened:
      6/29/2006
      Years in Business:
      21
      Business Started:
      10/1/2002
      Business Started Locally:
      10/1/2002
      Business Incorporated:
      2/1/2005
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Corporation
      Alternate Business Name
      • City-Go-Round
      • Walk Score Management LLC
      • Redfin Corporation
      Business Management
      • Mrs. Kate Ross, General Council
      • Mr. Josh Stein, Director
      • Mr. James Slavet, Director
      • Mr. Marc Singer, Director
      • Mr. Austin Ligon, Director
      • Mr. Andy Goldfarb, Director
      • Mr. Paul Goodrich, Chairman, Director
      Contact Information

      Principal

      • Mrs. Kate Ross, General Council
      Additional Contact Information

      Industry Tip

      BBB Tip: How to choose a real estate agent

      Customer Complaints

      59 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      03/25/2024

      Complaint Type:
      Service or Repair Issues
      Status:
      Unanswered
      On 3/23/2024, my home was listed for rent on redfin.com without my permission and consent. On 03/23/2024 and 03/24/24, several people started showing up at my residence asking about rent. Due to this fact, my family was exposed to strange people knocking on our door and ringing the doorbell all day long, which made me extremely worried about our safety and privacy. I needed to place an ad on the house warning that it was not available for rent, this way people would stop coming to my door.I tried for hours and hours to contact the number ************** that is in the ad, as well as Redfin's "contact us" phone numbers ************** and **************, but without success. I have reported false advertising several times and that this is a scam, but my home still appears on the website.I would like to know how a property is advertised without owner verification and consent and I also want this advertisement to be removed, as well as the record removed from my address.

      Customer Reviews

      57 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      S and J

      1 star

      04/05/2024

      STAY AWAY! They call it a budget real estate company for a reason. Maybe it used to be good (we went w/Redfin because we had a friend who used a Redfin agent to sell their house years ago) but it is a JOKE now! We are in the same NoVA area as our friends were . Same area, previously great service- you would think that more time/more experience would mean even better service, right? Think again. Because of what was either absolute apathy, complete lack of experience (they sell it as a 'team' & push 'collective' success- now we know that's code for our agents knows nothing on their own) overall gross negligence or probable combo of the 3-- my ************ future plans were sent up in smoke. The listing 'strategy' BOMBED. We lost all advantage of the seller's market. They also tell you about an 'always available team'-- this is code for your agent is grossly overbooked & will rarely if ever be available when you actually need them. You also get this personalized seller's website for 'selling convenience in the modern age.' Laughable! Not even a website, essentially a checklist you update yourself containing the most basic of information you already know.Oh, & notice how the Redfin estimate isn't a thing anymore? You can't even find comps for most homes on Redfin like you can everywhere else. So much for the most technologically savvy brokerage! Everything about Redfin is a joke in the least funny of ways. My fiance and I learned the hard way. Learn from our mistake & avoid the tears! Yes, actual tears. On top of it, they've discounted their service but raised their prices since our friends used them! Seem backwards to you too? & would it surprise you to know that when my ********** specifically asked for our friend's prior agent to take over hoping she could salvage things, we were told she left Redfin 5/6 yrs ago. Seems the good realtors figured out yrs ago what I wish I'd known: Redfin is truly the worst. Truly, you'd be better off letting a monkey sell your house.

      Local BBB

      BBB Great West + Pacific

      BBB Reports On

      BBB reports on known marketplace practices.

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