At-a-glance
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Overview
Products & Services
Business Details
- Location of This Business
- 2505 S 320th St Ste 210, Federal Way, WA 98003-5490
- BBB File Opened:
- 12/8/2015
- Years in Business:
- 9
- Business Started:
- 3/6/2015
- Business Incorporated:
- 12/22/2014
- Accredited Since:
- 12/8/2015
- Licensing Information:
- This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
- Type of Entity:
- Limited Liability Company (LLC)
- Alternate Business Name
- Haven Real Estate Management
- Business Management
- Mr. James A Hernandez, Managing Broker
- Mrs. Savannah Hernandez, Member Manager
- Mr. Richard Hernandez, Member Manager
- Contact Information
Principal
- Mr. James A Hernandez, Managing Broker
Customer Contact
- Mr. James A Hernandez, Managing Broker
- Additional Contact Information
Customer Complaints
0 Customer Complaints
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1 Customer Reviews
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Most Recent Customer Review
Kathleen D
12/05/2023
Haven Property Management LLC Response
12/06/2023
Greetings,
I am sorry to hear you had this experience working with us. Our unprocessed application fees are fully refundable. Can you please provide your name so I can look into this for you right away.
Regards,
*****************************
*****************************************
Direct: ************
Haven Property Management LLC Response
12/06/2023
Hi ********,
No need to send your name, it was provided by BBB. I am looking into this matter and will be in touch soon.
*****
Haven Property Management LLC Response
12/06/2023
Hi ********,
We received conformation your card was refunded $40.00 on 12/4 (conformation number is below). Please note, it can take up to 5 business days for the credit to post on your end.
I am sorry for the inconvenience this has caused you. We take these matters seriously and stand by our word that unprocessed application fees are refundable.
Furthermore, it sounds like the communication with our staff was not up to par. If you don't mind I would like to briefly discuss the matter with you over a quick call as your feedback is valuable and will be used to coach our staff and improve.
Regards,
*****************************
*****************************************
Direct: ************
Reference
4EBF-0850
$40.00 Payment
Refunded on 12/04/2023
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