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          Carl H. Clatterbuck Agency has 1 locations, listed below.

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            Business ProfileCarl H. Clatterbuck Agency

            Detective Agency
            BBB accredited business

            Contact Information

            141 E Michigan Ave Ste 601

            Kalamazoo, MI 49007-3943

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            (269) 349-8811

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            Customer Reviews

            1/5

            Average of 1 Customer Reviews

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            Customer Complaints

            2 complaints closed in last 3 years

            1 complaints closed in last 12 months

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            BBB Rating & Accreditation

            BBB accredited businessA

            Accredited Since: 5/13/2017

            Years in Business: 39

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Overview

            Carl H. Clatterbuck Agency states they offer a full service detective agency specializing in high-profile criminal defense investigations, backgrounds, GPS services and more. 

            Products & Services

            This company offers detective services for criminal investigations, criminal defense, child custody, embezzlement, missing persons, personal injury investigations, background checks, and bug sweeps counter-surveillance.

            Business Details

            Location of This Business
            141 E Michigan Ave Ste 601, Kalamazoo, MI 49007-3943
            BBB File Opened:
            1/28/2010
            Years in Business:
            39
            Business Started:
            12/28/1984
            Accredited Since:
            5/13/2017
            Type of Entity:
            Sole Proprietorship
            Contact Information

            Principal

            • Mr. Carl H. Clatterbuck, Owner

            Customer Contact

            • Mr. Carl H. Clatterbuck, Owner
            Read More Business Details and See Alerts

            Customer Complaints

            2 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            07/10/2023

            Complaint Type:
            Product Issues
            Status:
            Answered
            I hired **** to run a background and one month of vehicle tracking on May 26, 2023. I informed him court was July 10, 2023 and would need the information for court. On June 30, 10 days before court I reminded him I needed the information. He made some excuses and I heart nothing until July 7. He claimed he had emailed the results. I only received a small portion of the tracker. Had to email again for the rest of the log. And now its the day of court, July 10, and I still have no background check from him. When I reached out and asked for my money back for services not rendered, he threw all the blame on me for not checking in. I have records of my check ins. He made an excuse about how his life had been a long string of tangents. He claimed he re-emailed the background. And it still never came. It is utterly useless at this point, and I still havent received it.
            Read More
            Read 1 More Complaints

            Customer Reviews

            1 Customer Reviews

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            How BBB Processes Complaints and Reviews

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            Most Recent Customer Review

            Jean C

            09/25/2022

            Horrible business conducts No way he has the knowledge & expertise of a private investigator.He lies to steal money from customers I can't do the job. Not even a fraction with a p I should be doing . I am sure he had cost some lives making people think he's doing the work for them while precious lives are being at risk. My Dogs do better jobs protecting me in their sleep.Stay away...don't waste your time let alone your money.

            Carl H. Clatterbuck Agency Response

            09/26/2022

            It was clear reviewer wanted me to hear what she claims she heard on a recording. After a thorough examination, I informed reviewer I could not hear what she heard. Reviewer was unsatisfied with my findings. I terminated my professional relationship with reviewer after 1.6 hours of work of which only one hour was paid for by the reviewer. The last communication I had with the reviewer was that she was never to contact me or my business again.

            Local BBB

            BBB in Western Michigan

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