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Find a Location

Suncoast Credit Union has 17 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Suncoast Credit Union

      6801 E Hillsborough Ave Tampa, FL 33610-4110

    • Suncoast Credit Union

      PO Box 11904 Tampa, FL 33680-1904

    • Suncoast Credit Union

      2502 S Manhattan Ave Tampa, FL 33629-5654

    • Suncoast Credit Union

      1370 Oakfield Dr Brandon, FL 33511-4851

    • Suncoast Credit Union

      2325 Santa Barbara Blvd Cape Coral, FL 33991-4347

    Business ProfileforSuncoast Credit Union

    Credit Union
    Multi Location Business

    At-a-glance

    Customer Reviews

    1.48/5stars

    Average of 68 Customer Reviews

    Customer Complaints

    189 complaints closed in last 3 years

    72 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    Suncoast Credit Union has 17 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Suncoast Credit Union

        6801 E Hillsborough Ave Tampa, FL 33610-4110

      • Suncoast Credit Union

        PO Box 11904 Tampa, FL 33680-1904

      • Suncoast Credit Union

        2502 S Manhattan Ave Tampa, FL 33629-5654

      • Suncoast Credit Union

        1370 Oakfield Dr Brandon, FL 33511-4851

      • Suncoast Credit Union

        2325 Santa Barbara Blvd Cape Coral, FL 33991-4347

      Location of This Business
      6801 E Hillsborough Ave, Tampa, FL 33610-4110
      BBB File Opened:
      3/28/2002
      Years in Business:
      90
      Business Started:
      1/31/1934
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      BBB records show a license number of 68645 for this business, issued by National Credit Union Adm.

      These agencies may include:

      National Credit Union Adm.

      601 Pennsylvania Ave NW Ste 600S

      Washington DC 20004

      (202) 638-5777

      Alternate Business Name
      • Suncoast Schools Federal Credit Union
      • Suncoast Federal Credit Union
      • Suncoast Schools Credit Union
      Contact Information

      Principal

      • Mr. Kevin Johnson, President/CEO

      Customer Contact

      • Ms. Cassie Haynes, Manager of Quality Assurance
      • Mr. Kevin Johnson, President/CEO
      • Ms. Karen Koundourakis, Senior Vice President
      Additional Contact Information

      Fax Numbers

      • (833) 810-3181
        Primary Fax

      Industry Tip

      BBB Tip: How to choose a new bank or credit union

      Customer Complaints

      189 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      04/02/2024

      Complaint Type:
      Product Issues
      Status:
      Resolved
      I have been trying for a week now to apply for a business credit card. The website will not open up all the tabs for me to complete and when calling in I can never talk to anyone to apply at that moment, they will call back but i miss their call. I return their call and always get vm to leave message. Its just a game of phone tag. They have sent me link and it says im not eligible to apply. Now I am emailing back n forth with an employee and she mentions they are busy with people off to try XXX but when i try what she says its not an option for me to do. Why is it so hard to apply for a cc with you all? I am about to give up on Suncoast with our business needs
      Read More

      Customer Reviews

      68 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      PAUL K

      1 star

      04/22/2024

      While waiting in line to cash a check i overhear a conversation between a woman and the concierge. The woman says she "only wants to cash a check" and the concierge explains that she has to go to the window for that, which is the line I'm standing in. After waiting for another 5 min, when it is my turn to be waited on, the concierge tells the woman, "I will help you" and the concierge goes to the **********************, and asks her to process the transaction for the lady waiting instead of helping the next in line. When i approach the window and ask do i need to wait in line or if the concierge can skip the line for me, the concierge shows me the personal ID of the woman who was helped out of turn, in front of me, and says, "look at her, she is old." I inform the concierge that i am a business owner with two young children, that like this woman, I am attempting to also cash a check and that they should treat customers fairly. She disagreed and said "come on sir, she is old." I said ok fine, i want to close my account and then was escorted to an office by two women who closed the door and started aggressively asking me questions. "Why didnt you ask what was going on before closing your account" and "why are you making a big deal" I responded that i was discriminated against, which is against the law for a reason, and I want to take my business elsewhere. The manager moved closer to me, stood over me, wearing her sportcoat and a very serious face and told me that she "is personnally offended that i said i was discriminated against." As she was a hispanic woman, I took this to mean that she feels that as I am a white man, I am not allowed to complain about being mistreated under the law. I told her that closing the door, physically approaching me, and holding my ID and my personal space as hostage while she yells how offensive i am, is threatening me in response my verbally expressing valid customer complaint. I asked her to open the door and proceed with closing my account.

      Local BBB

      BBB of West Florida

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