Reviews

Review Details

• Review fromAkhtar A

  Date: 02/14/2023

  5 stars
  It is a pleasure to write about Metropolitan Exteriors. They have done my roof as well as the roofs of my daughter's and son's houses. This is, without a doubt, a most reliable and honest roofing company. Their work is top quality, and the prices are considerably less than that of other roofers.
  Their project manager, Chris R******, is most caring, intelligent, and meticulous. He takes care of fine details. The work is well supervised every step of the way, unlike many other companies where nobody supervises the workers and simply appear on site for signature and payment.
  I must mention that this company stands behind its work, and if you need any help (even after the project is completed and paid for) Chris R****** makes sure that the problem is taken care of. I highly recommend this roofing company without any reservation.
  

  Metropolitan Exteriors, Inc

  Date: 03/07/2023

  Thanks so much for sharing your experience with us and leaving the company with a great review. We're really grateful and appreciate you taking the time to share your rating with us. Thanks again, for being a loyal customer. We will be here again if you ever need us.

• Review fromDesiray W

  Date: 08/11/2022

  1 star
  On June 29, my fiancé and I put in an offer on our first home. With our realtors help, we contacted our mortgage lender and he began the long paperwork process. Our offer was accepted!
  This home was owned by Jeff (owner of Metro Ex.) we had our FIRST inspection on July 7. The inspection report came back with a long list of red, which we asked the seller to fix and he agreed. The house sat UNTOUCHED for about 3 weeks. We were told it was due to storms that had recently hit our area, later he confessed, it was because he was waiting for the appraisal. He basically wanted to see if it was even worth fixing while keeping us HANDCUFFED to the house and getting our hopes up.
  Our second inspection was on July 28. We pulled up to the house a slew on contractors just starting the repairs. The manager Traci assured me that almost all the work had been done! To my surprise, only a few cosmetic things had been done to the home and there were people in the crawlspace “working”. There was just enough things going on to make us feel as if we were insane for being worried that the house was not going to be ready for closing on our expected date of Aug 5.
  Another week went by. Aug 4, was supposed to be our final walkthrough. We had put our faith in Metro that our home was ready. It wasn’t. We pushed back closing then had ANOTHER final walk through on Aug 10, guess what…THE HOUSE STILL WASN’T READY.
  This company strung us along for over a month. Failed to make the proper repairs to the home and in the end tried to keep our deposit like WE were the ones in the wrong.
  They want to keep the deposit because he “spent nearly $1,000 in tile." ONE - the tile (pricing) isn’t a part of the contract and they said it would be completed regardless. TWO - no you didn’t because I pulled up how much per tile/quantity and it comes up to $588.62. THREE - they will benefit from the new tile anyways because I'm not buying the home so it’s still theirs.
  0/10…would NOT RECOMMEND.