Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.
      Country
          Country

          Find a Location

          WBM of Arlington has 1 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Country
            Please enter a valid location.

            Business ProfileforWBM of Arlington

            Used Car Dealers
            BBB accredited business

            At-a-glance

            Customer Reviews

            1/5stars

            Average of 6 Customer Reviews

            Customer Complaints

            4 complaints closed in last 3 years

            1 complaints closed in last 12 months

            BBB Rating & Accreditation

            Accredited Since: 1/30/2010

            Years in Business: 36

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Overview

            Used Car Sales, Purchase & Trade, Trade Valuation, Financing

            Business Details

            BBB File Opened:
            8/25/2000
            Years in Business:
            36
            Business Started:
            10/1/1987
            Business Started Locally:
            10/1/1987
            Business Incorporated:
            11/21/1988
            Accredited Since:
            1/30/2010
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            BBB records show a license number of 31828 for this business, issued by Motor Vehicle Dealer Board (MVDB)-VA. The expiration date of this license is 3/31/2024.

            These agencies may include:

            Motor Vehicle Dealer Board (MVDB)-VA

            2201 West Broad Street Ste 104

            Richmond VA 23220

            (804) 367-1100

            Fax: (804) 3671053

            http://www.mvdb.virginia.gov/

            Type of Entity:
            Corporation
            Alternate Business Name
            • Washington Boulevard Motors Inc.
            • Washington Blvd. Motors
            Business Management
            • Mr. Ali Nezam, Managing Principal
            • Miss Zareen S. Alam, General Manager
            Contact Information

            Principal

            • Mr. Ali Nezam, Managing Principal
            • Miss Zareen S. Alam, General Manager

            Customer Contact

            • Mr. Ali Nezam, Managing Principal
            Additional Contact Information

            Fax Numbers

            • (703) 243-4481
              Primary Fax

            Phone Numbers

            Email Addresses

            Industry Tip

            BBB Tip: Buying a used car

            Customer Complaints

            4 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            08/16/2022

            Complaint Type:
            Problems with Product/Service
            Status:
            Answered
            I purchased a vehicle from the dealership less than 30 days ago, when I purchased the vehicle. They handed me a key that was held together by tape and said they would look for the other key. I drove my vehicle on vacation, and when I went to start it one morning. The anti theft system would not recognize the key, and when I called the dealership for assistance. The ************************************ dealership in Ormond beach told me to tow it in, as it would be an issues they could not resolved over the phone. I called WMB 08/15/2022 twice, with no answer. I received a diagnoses of the key was no longer functional, and had to replace it. I arrived back on 08/16/2022 at 4AM and later in the day, I drove up to the dealership. I asked them if there were another set of keys and the immediately produced a set of 2 *** keys that were done through a recall at a ********* dealership. I was not presented with all the keys for the vehicle at the day of purchase because of their policy. They handed me a unauthentic key which malfunctioned, they held the *** key that should have been handed to me on the day of purchase.I have a bill of repair, and a hotel expense that would have been avoided if I had All keys on the day of purchase
            Read More

            Customer Reviews

            6 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Truth M D

            11/26/2023

            We drove 4 hours from Virginia, with the intention of bringing home the gray 2015 BMW X3 (VIN 5UXWX9C57F0D56604). We took the car (against head manager Ali N****** advice), to the BMW of Alexandria dealership for a PPI (pre-purchase inspection); this cost to us was $349 plus tax. Ali tried to tell us how expensive it would be and tried to deter us from doing this. Ali tried to send us to BMW of Fairfax, where he bragged he had a "foreman that could see the car off the books". I passed obviously. The service advisor at BMW of Alexandria, John M******, who knew Ali from servicing his own M3 there, checked us in. Later, John finally called us and explained they had finished and we could come get the car. He told us there were numerous, serious issues with the vehicle and he COULD NOT RECOMMEND BUYING IT. He went on to itemize all the issues individually. John told us the car was "MECHANICALLY TOTALED". The cost to repair everything wrong was near or over $20,000!!! This included replacing the entire engine! John explained, "there were chunks of metal in the oil pan when we drained it". How could any 1/2 competent mechanic miss this? Ali always a rebuttal or excuse for everything. There was "obvious water damage inside the cabin and around the battery" per John's report. The display screen had been changed out already and the WRONG screen installed, causing the pixel issues. John suspects the water damage is what ruined the original screen and “heads-up display” feature, which we noticed was not functioning during our test drive. There were oil splatters on the serpentine belt and tensioner. This was an indication of a blown engine that had been repaired with temporary fixes. They failed to replace the belt and tensioner so it was obvious to a competent mechanic what had happened. Multiple panels were missing from the undercarriage of the vehicle. There were suspension issues and the report stated "INCREASED CHANCE OF ROLL-OVER ACCIDENT". BUYER BEWARE!!!

            Local BBB

            BBB serving Metro Washington DC, Metro Philadelphia & Eastern Pennsylvania

            BBB Reports On

            BBB reports on known marketplace practices.

            BBB Business Profiles may not be reproduced for sales or promotional purposes.

            BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

            When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

            BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

            As a matter of policy, BBB does not endorse any product, service or business.