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Find a Location

Essig Plumbing & Heating has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforEssig Plumbing & Heating

    Plumber
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 4/30/2008

    Years in Business: 86

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Reading Plumbing, Heating & Cooling Services

    Business Details

    Location of This Business
    448 Snyder Rd, Reading, PA 19605-9254
    BBB File Opened:
    2/4/1992
    Years in Business:
    86
    Business Started:
    1/1/1938
    Business Incorporated:
    2/27/1961
    Accredited Since:
    4/30/2008
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    BBB records show a license number of PA008731 for this business, issued by Office of the Attorney General-PA

    These agencies may include:

    Office of the Attorney General-PA

    Strawberry Square, 14th Floor

    Harrisburg PA 17120

    (800) 441-2555

    http://www.attorneygeneral.gov

    Type of Entity:
    Corporation
    Business Management
    • Mr. Stephen Essig, President
    • Mr. Brian A Christman, Customer Relations Manager
    Contact Information

    Principal

    • Mr. Stephen Essig, President
    • Mr. Brian A Christman, Customer Relations Manager

    Customer Contact

    • Mr. Stephen Essig, President
    • Mr. Brian A Christman, Customer Relations Manager
    Additional Contact Information

    Fax Numbers

    • (610) 373-8391
      Primary Fax

    Industry Tip

    BBB Tip: Hiring a trusted and verified plumber can save you time and heartache

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    01/03/2022

    Complaint Type:
    Customer Service Issues
    Status:
    Answered
    Essie plumbing and heating advertises 24 hour service. We signed a service agreement. Our heating has failed. This is there non-sensical reply.*** 1/3/2022 8:35 PM Hi my name is *** and I'd be happy to help! Unfortunately we do not.1/3/2022 8:36 PM We can still see if we have availability for you tomorrow, the earliest? You 1/3/2022 8:38 PM My 94 year old mother might have issue with that 1/3/2022 8:38 PM My husband is texting a ***. How is there no 24 hour number.1/3/2022 8:39 PM We signed a service agreement *** 1/3/2022 8:40 PM I am sincerely sorry about that. Essig is no longer doing emergency services. Call back is next business day,*** 1/3/2022 8:40 PM No one is available outside of business hours, but we will call back first thing during business hours.1/3/2022 8:42 PM I won't be able to full confirm that on my end but we do have discounts and special offers for our members?1/3/2022 8:43 PM *fully *** 1/3/2022 8:45 PM I am sincerely sorry for any disappointment caused. Like I said, I can schedule for the first available timeslot on our end and have someone call back first thing during business hours? *** 1/3/2022 8:47 PM I am sincerely sorry for this but unfortunately we do not offer 24 hour service. You are more than welcome to call us at ************** tomorrow, to sort your issue out as soon as possible. False advertisement of 24 hour service. http://www.pwessig.com/hvac/priority-service/
    Read More

    Customer Reviews

    1 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Paul N

    1 star

    03/14/2023

    Installed noisey cheap heating unit and ac unit was not big enough to cool square feet. They take advantage of elderly women and caused a leaking pipe, resulting 7k in excess damage. Laughed at customer crying for help. Customer service has a very cavalier atitude after destroying a customer's home. They simply ghosted the customer played her for a fool. She truley trusted them and found out who they really are. Charged 200 bucks for a 14 dollar capictor, a ripoff, very amituer workmanship. Just to let you know what you are really getting.

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