Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Rapid Finance has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforRapid Finance

    Small Business Loans
    BBB accredited business

    At-a-glance

    Customer Reviews

    1.2/5stars

    Average of 5 Customer Reviews

    Customer Complaints

    7 complaints closed in last 3 years

    3 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 9/7/2010

    Years in Business: 18

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Overview

    The company provides business capital financing.

    Business Details

    Location of This Business
    4500 East West Hwy Ste 6, Bethesda, MD 20814-3327
    BBB File Opened:
    3/21/2006
    Years in Business:
    18
    Business Started:
    10/1/2005
    Business Incorporated:
    11/1/2009
    Accredited Since:
    9/7/2010
    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • Rapid Financial Services, LLC
    Business Management
    • Mr. Jeremy Brown, Member/Manager
    • Mr. Joseph Looney, General Counsel
    Contact Information

    Principal

    • Mr. Jeremy Brown, Member/Manager
    Additional Contact Information

    Fax Numbers

    • (866) 259-5354
      Primary Fax

    Phone Numbers

    Email Addresses

    Customer Complaints

    7 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    01/18/2023

    Complaint Type:
    Billing Issues
    Status:
    Answered
    I responded to an advertisement for a business loan, and having knowledge of the lending process, I asked specific questions. Will my personal credit be considered to qualify? Answer was "NO". The minimum 5000 per month gross deposits, does it need to be consistent, or do you average? "We Average". Is this a credit and Income driven underwriting process? "No, only income driven". These were the questions I asked, and these were the answers I was given. my loan application was rejected for these three reasons.
    Read More

    Customer Reviews

    5 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    John C

    1 star

    02/26/2024

    I was approached by a representative of Rapid Finance to obtain a loan for my business. They requested 3 months of bank statements to review the loan. I told them that I had just closed my bank account at a major bank and had opened a new account with another bank. In order to provide 3 months of statements I would have to provide the statements from the closed account and one month from the new account. They said that would be acceptable and I submitted and was approved. Rapid then sent the loan to the closed account which had a negative balance and the funds were deposited. I asked the representative I was dealing with why they sent to the closed account and he lied by saying he had told me. Rapid then refused to do anything to assist me further as I requested another loan to cover the fact that I was unable to have access to the funds they sent. If you do business with Rapid be careful that everything is perfect and don't assume they know what they are doing. BE AWARE!

    Rapid Finance Response

    03/08/2024

    It appears there was some miscommunication regarding the bank account that received funding. The bank account that the funds were deposited into was open at the time of funding. Please reach out to our Customer Service team at ******************************** to see if we can try to resolve the issue.

    Local BBB

    BBB serving Metro Washington DC, Metro Philadelphia & Eastern Pennsylvania

    BBB Reports On

    BBB reports on known marketplace practices.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business.