BBB Accredited Business Profile

Penn Foster

Penn Foster

(570) 342-7701

Penn Foster

126 years in business

925 Oak St
Scranton, PA 18515-0999

BBB File Opened: 1/01/1962
Business Started: 1/01/1890
Business Started Locally: 1/01/1890
Type of Entity
Business Management
  • Mr. Frank Britt, CEO
  • Mrs. Corinne Lenzer, Group Leader
  • Mr. Mark Slayton, Senior VP
Contact Information
  • Principal: Mr. Frank Britt, CEO
  • Customer: Mrs. Corinne Lenzer, Group Leader
  • Principal: Mr. Mark Slayton, Senior VP
Business Category
  • Correspondence Schools
  • Schools - Business & Vocational

Additional Information
  • The Center for Degree Studies program began in 1974. This program offers college-level courses leading to an Associate in Specialized Business and Associate in Specialized Technology degrees. Although some colleges and universities accept transfers for CDS courses, others may not. Consumers are advised to check the admissions practice of the college in which they plan to enroll before signing up for CDS courses.

    The high school program began in 1972. They award a diploma upon completion of the course. This course was approved by the PA State Board of Private Licensed Schools. Consumers should check with their state to verify acceptance.

    Consumers should read and understand any contract they sign, understand their cancellation rights, and contact the school directly to answer questions regarding policies or courses.

Alternate Business Names
  • Penn Foster Career School
  • Thomson Education Direct
  • Penn Foster High School
  • Penn Foster College

Licensing, Bonding or Registration:  This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.


Government Action

On April 29, 2015, the Oregon Department of Justice (ODOJ) and Penn Foster entered into an Assurance of Voluntary Compliance (AVC) to resolve allegations that the co... Read More


Penn Foster offers distance education courses at both the secondary and post secondary level. Penn Foster Career School offers degree and vocational programs while Penn Foster High School administers the High School Program.

Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.

BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.

BBB reports on known significant government actions involving the business's marketplace conduct.

BBB reports on a company that is out of business for three years from the date the company closes its doors or ceases to do business.

BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.

BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.

BBB reports when mail sent to the business was returned by the Postal Service.

Penn Foster

Penn Foster


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