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Find a Location

FBCS, Incorporated has 3 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • FBCS, Incorporated

      330 S Warminster Rd Ste 353 Hatboro, PA 19040-3433

      BBB Accredited Business
    • FBCS, Incorporated

      3860 Bayshore Rd Ste 8 Cape May, NJ 08204-3200

    • FBCS, Incorporated

      3802 Corporex Park Dr Ste 160 Tampa, FL 33619-1135

    Business ProfileforFBCS, Incorporated

    Collections Agencies
    HeadquartersMulti Location Business
    BBB accredited business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    Additional business information

    Additional Info:
    The company has responded to most complaints by researching and resolving credit disputes and by providing information in a timely manner.
    See all additional business information

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 16 Customer Reviews

    Customer Complaints

    119 complaints closed in last 3 years

    46 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 8/4/2016

    Years in Business: 42

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Overview

    We offer specialized solutions to meet the diverse needs of creditors across a variety of different product verticals including consumer credit, healthcare, commercial, auto, education and utilities. 

    Business Details

    This is a multi-location business.

    Find a Location

    FBCS, Incorporated has 3 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • FBCS, Incorporated

        330 S Warminster Rd Ste 353 Hatboro, PA 19040-3433

        BBB Accredited Business
      • FBCS, Incorporated

        3860 Bayshore Rd Ste 8 Cape May, NJ 08204-3200

      • FBCS, Incorporated

        3802 Corporex Park Dr Ste 160 Tampa, FL 33619-1135

      Headquarters
      330 S Warminster Rd Ste 353, Hatboro, PA 19040-3433
      BBB File Opened:
      12/1/1997
      Years in Business:
      42
      Business Started:
      1/1/1982
      Business Incorporated:
      5/5/1986
      Accredited Since:
      8/4/2016
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      BBB records show a license number of 28676 for this business, issued by Department of Banking and Securities-PA

      These agencies may include:

      Department of Banking and Securities-PA

      Market Square Plaza, 17 North 2nd St Suite 1300

      Harrisburg PA 17101

      (717) 787-1854

      Fax: (717) 7878773

      http://www.banking.state.pa.us

      Type of Entity:
      Corporation
      Alternate Business Name
      • Financial Business and Consumer Solutions, Inc.
      Business Management
      • Mr. Joseph Neary, Jr., President
      • Ms. Amy Stratz, Executive Vice President
      • Ms. Alexis Trinacria, Compliance Manager
      • Mr. Michael Sacco, Senior Vice President
      Contact Information

      Principal

      • Mr. Michael Sacco, Senior Vice President

      Customer Contact

      • Ms. Alexis Trinacria, Compliance Manager
      Additional Contact Information

      Fax Numbers

      • (215) 320-3029
        Other Fax
      • (215) 288-9101
        Other Fax

      Phone Numbers

      Email Addresses

      Industry Tip

      BBB Tip: Understand consumer rights when it comes to debt collection

      Customer Complaints

      119 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      05/16/2023

      Complaint Type:
      Billing Issues
      Status:
      Resolved
      Over the the 3 weeks the business has been contacting me. I have answered and explained the debt is not mine and stated that it was handled in court and gave them copies of the legal documents and everything. Told them I have not gone by the name associated on the account for over 2 years and that the accounts were opened as well without my knowledge. There has been holds on my credit as well because of identity theft and this can be verified however they keep calling and such saying I am still responsible for the debt. I asked for mailings as told by my lawyer to do and they gave me the address they have on file. I have not lived there since before 2020. Its getting ridiculous with the calls and stuff.
      Read More

      Customer Reviews

      16 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      CB89

      1 star

      03/22/2024

      I have called and emailed FBCS multiple times but no one will ever answer or respond.

      Local BBB

      BBB serving Metro Washington DC, Metro Philadelphia & Eastern Pennsylvania

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