Share
Business ProfileforCommonwealth Financial Systems, Incorporated
Current Alerts For This Business
The following describes a government action that has been resolved by either a settlement or a decision by a court or administrative agency. If the matter is being appealed, it will be noted below.
On December 15, 2023, the Consumer financial Protection Bureau (CFPB) took action against this company for violations of the Fair Debt Collections Practice Act (FDCPA). Specifically, the CFPB found that the company violated the Act by attempting and continuing to collect debts when the consumers being collected against requested disputed the validity of the debts. Further, the CFPB found the company did not conduct reasonable investigations of the disputed debts nor did it disclose that the debt was disputed to credit reporting agencies. As a result of the CFPB Order, the company was banned from debt collection activities, debt buying, debt selling and consumer reporting activities. The company must also notify any credit reporting agencies it had previously provided information to delete the collections information. Finally, it was required to pay a $95,000 fine.
At-a-glance
Related Categories
Overview
Business Details
- Location of This Business
- 245 Main St, Dickson City, PA 18519-1641
- BBB File Opened:
- 11/18/1996
- Years in Business:
- 22
- Business Started:
- 10/1/2001
- Business Started Locally:
- 2/5/2001
- Business Incorporated:
- 2/5/2001
- Type of Entity:
- Corporation
- Alternate Business Name
- Commonwealth Finance
- Business Management
- Mr. John Kotula, CEO
- Mr. Stephanie Dalykas, Customer Service Manager
- Contact Information
Principal
- Mr. John Kotula, CEO
- Mr. Stephanie Dalykas, Customer Service Manager
Customer Contact
- Mr. Stephanie Dalykas, Customer Service Manager
- Mr. Brian Katchmore, Complaint Specialist
- Additional Contact Information
Phone Numbers
- (855) 273-8511Other Phone
- (855) 273-8511
Customer Complaints
233 Customer Complaints
Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews
File a ComplaintMost Recent Customer Complaint
05/25/2023
- Complaint Type:
- Billing Issues
- Status:
- Answered
Customer Reviews
7 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Dum A
10/13/2023
Local BBB
BBB serving Metro Washington DC, Metro Philadelphia & Eastern Pennsylvania
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business.