BBB Accredited Business Profile

Carfax Inc

Carfax Inc

Carfax Inc

32 years in business
5860 Trinity Pkwy Ste 600
Centreville, VA 20120-1998
Fax Numbers
  • (866) 728-6455
Additional Email Addresses
Additional Website Addresses
BBB File Opened: 01/02/1998
Business Started: 01/19/1986
Business Incorporated: 01/19/1986 in PA
Type of Entity
Business Management
  • Mr. Vince Luckey, Manager, Product Support and Data Escalations
Business Category
  • Auto Services
  • Automobile Purchasing Consultant

BBB accredited business



CARFAX provides vehicle history information for buyers and sellers of used cars.  CARFAX receives information from more than 91,000 data sources, including every U.S. and Canadian provincial motor vehicle agency plus many auto auctions, fire and police departments, collision repair facilities, fleet management and rental agencies, and more. CARFAX Vehicle History Reports™ are available on all used cars and light trucks model year 1981 or later. Using the unique 17-character vehicle identification number (VIN), a CARFAX Report is instantly generated from our database of over 15 billion records.

BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
BBB reports on known significant government actions involving the business's marketplace conduct.
BBB reports on a company that is out of business for one year from the date the company closes its doors or ceases to do business.
BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.
BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.
BBB reports when mail sent to the business was returned by the Postal Service.

Carfax Inc

Carfax Inc


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