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          Laramie Range Ford has 1 locations, listed below.

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            Business ProfileLaramie Range Ford

            Used Car Dealers

            Contact Information

            3609 East Grand Ave

            Laramie, WY 82070-5152

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            Email this Business
            (307) 225-3035

            Customer Reviews

            1/5

            Average of 1 Customer Reviews

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            Customer Complaints

            1 complaints closed in last 3 years

            0 complaints closed in last 12 months

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            BBB Rating & Accreditation

            B-

            This business is not BBB Accredited

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            Businesses in this category

            Years in Business: 33

            Customer Reviews are not used in the calculation of BBB Rating

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            Business Details

            Location of This Business
            3609 East Grand Ave, Laramie, WY 82070-5152
            Email this Business
            BBB File Opened:
            11/11/1993
            Years in Business:
            33
            Business Started:
            3/23/1991
            Business Started Locally:
            3/23/1991
            Type of Entity:
            Corporation
            Contact Information

            Customer Contact

            • Mr. Jake liberatore, General Manager
            Additional Contact Information

            Email Addresses

            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: Buying a used car

            Customer Complaints

            1 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

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            Most Recent Customer Complaint

            10/31/2022

            Complaint Type:
            Service or Repair Issues
            Status:
            Unanswered
            On July 4 my 2018 Ford Escape had problems with over heating. After taking the vehicle to a local repair shop on July 6, they advised to tow it to the dealership. The dealership discovered a problem with the short block. They finally returned the car to me on Sept. 30. On Oct 22, the vehicle developed an overheating problem and needed to be towed to my residence. On October 24, I tried to get Ford Roadside Assistance to tow the vehicle. They refused because they "Could not ascertain if the vehicle was still under warranty." I called the Laramie Dealership and talked to the service manager (Troy). He acknowledged the vehicle was still under warranty and he would work on getting the vehicle towed at no cost to me. Eight days later and four more calls to Troy, I am still waiting for the car to be towed at no cost to me. (If it would be helpful I can provide a detailed phone log of all conversations I have had with the dealership concerning both the original and current problems with the car.

            Customer Reviews

            1 Customer Reviews

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            Most Recent Customer Review

            Von H

            12/09/2022

            The onLine appointment was a disaster. I had to do it twice after the first appointment never went through. The service center told me I had low compression in cylinder #4. I was told they did a cylinder compression test (dry not wet). After they convinced me to follow the issues of low compression, they removed the valve cover and inspected the springs. I didn’t feel right about the diagnosis and had them stop exploring issues. I took the ford truck to the ********* dealer across the street and they diagnosed coil issue in cylinder #3. I had ********* dealer repair according to their diagnosis and problem was a bad PCM. They replaced it and problem was solved. I spent $900 compared to the possible $3000-$5000 I would have with the ford misdiagnosis. Either the ford dealership deliberately misled me on the problem or they were grossly incompetent in their diagnosis. Either way, it is fraudulent on their part. I recommend that you do not go to this service center at all to service your ford truck based on my experience.

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