About
Overview
MoraTek Computer Service
408 E Lincolnway Ste B
Cheyenne, WY 82001-4886
See Hours
| Monday | 9:00 AM - 4:00 PM |
|---|---|
| Tuesday | 9:00 AM - 4:00 PM |
| Wednesday | 9:00 AM - 4:00 PM |
| Thursday | 9:00 AM - 4:00 PM |
| Friday | 4:00 AM - 5:00 PM |
| Saturday | Closed |
| Sunday | Closed |
BBB Accreditation & Rating
About This Business
Products and Services
Computer Repair: Comprehensive repair services for hardware and software issues, including virus removal and system optimization.
Data Recovery: Services aimed at recovering lost or corrupted data from various storage devices.
Network Setup: Assistance with the installation and configuration of home and office networks, ensuring secure and efficient connectivity.
IT Support: Ongoing technical support for individuals and businesses, addressing a range of IT-related concerns.
BBB Accredited Since: 7/19/2024
Years in Business: 1
Business Details
- BBB File Opened:
- 7/19/2024
- Business Started:
- 8/23/2023
- Business Incorporated:
- 8/24/2023
- Type of Entity:
- Limited Liability Company (LLC)
- Business Management:
- Mr. Fernando Mora, owner
Additional Contact Information
- Principal Contacts
- Mr. Fernando Mora, owner
- Customer Contacts
- Mr. Fernando Mora, owner
Additional Information
- Payment methods
- Check
- Credit Card
- Debit Card
- American Express
- Apple Pay
- Discover
- Google Wallet
- MasterCard
- Samsung Pay
- Visa
- Invoice
- Refund and Exchange Policy
Refund & Exchange Policy – Moratek Computer Service
At Moratek Computer Service, we are committed to delivering quality computer repair, data recovery, and IT support with integrity, transparency, and personalized attention. Because each job is unique and services are provided based on client approval and consultation, our policies are structured to reflect our one-on-one service model.
Service Refund PolicyAll services are non-refundable once completed and approved by the client.
If a service issue arises within 7 days of completion that is directly related to the work performed, Moratek will assess and make reasonable efforts to correct the issue at no additional charge.
Diagnostic fees are non-refundable, even if the client chooses not to proceed with repairs.
Product Refunds & Exchanges
New parts or hardware purchased through Moratek come with the manufacturer’s warranty. Refunds or exchanges are subject to the policies of the specific manufacturer or distributor.
If a defective product is received, Moratek will assist in processing the exchange or warranty claim on behalf of the client.
Special-order items may be subject to a restocking fee or may not be returnable, depending on supplier terms.
Custom Builds & Data Recovery
Custom PC builds and data recovery services are final and non-refundable due to the time, labor, and resources involved.
If data recovery is unsuccessful, the client will not be charged the recovery fee; however, the diagnostic may still apply.Client Satisfaction
We value long-term trust with our clients. If you have a concern with your service or product, please contact Moratek directly within 7 days so we can review the matter together. We strive to make things right when possible, and always operate with transparency and fairness.
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