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Find a Location

J. Erickson Spurs & Buckles has 1 locations, listed below.

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    Business ProfileforJ. Erickson Spurs & Buckles

    Jewelry Manufacturers

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    Carpenter, WY 82054-0396
    BBB File Opened:
    2/20/2024
    Business Management
    • Justin Erickson, Owner
    Contact Information

    Principal

    • Justin Erickson, Owner

    Customer Contact

    • Justin Erickson, Owner

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    02/20/2024

    Complaint Type:
    Product Issues
    Status:
    Unanswered
    On October 17, 2023 I contacted the owner via text message of J. Erickson Spurs & Buckles to order a buckle. I obtained his address at this point and briefly described what I wanted. I mailed him a check for $400 on October 20, 2023 with a picture of the belt buckle I was ordering. I checked to see if he had received my check on 10/26/2023 and he cashed it 11/26/2023. He assured me that it would be ready by Christmas. We were in contact on and off from that point until 12/23/2023 and at that point I had not received it and it took him a few days to answer me. He claimed that he had shipped it a few days prior but had not tracked the package. He claimed that he would check with the post office. I had still not received it by the first of the year. He stated that he would start another one to send. There was minimal contact in the month of January regarding progress. All communication stopped at the end of January. On January 31, 2024 since I had not heard from him, I informed him that I wanted to cancel my order and requested a refund. I have never received a refund or a response that time. Additionally, I never received a receipt and all transactions were via text which I would be happy to provide if needed. I can also get a copy of the cancelled the check.

    Customer Reviews

    0 Customer Reviews

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