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Find a Location

Mountaineer RV & Outdoor Center LLC has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforMountaineer RV & Outdoor Center LLC

    Recreational Vehicles
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    4 complaints closed in last 3 years

    2 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 7/27/2022

    Years in Business: 6

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    This business offers new and pre-owned recreational vehicles and trailers, camping and sporting equipment, as well as fishing gear and water sports equipment.  

    Business Details

    This is a multi-location business.

    Find a Location

    Mountaineer RV & Outdoor Center LLC has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      Location of This Business
      1650 Hackers Creek Rd, Jane Lew, WV 26378-8386
      BBB File Opened:
      6/26/2019
      Years in Business:
      6
      Business Started:
      4/20/2018
      Business Incorporated:
      4/20/2018
      Accredited Since:
      7/27/2022
      Licensing Information:
      • Dealer Services | PO Box 17100 | Charleston, WV 25317 | Phone: (304) 926-0705

        This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

      Type of Entity:
      Limited Liability Company (LLC)
      Hours of Operation

      Primary

      M:
      8:30 AM - 5:30 PM
      T:
      8:30 AM - 5:30 PM
      W:
      8:30 AM - 5:30 PM
      Th:
      8:30 AM - 5:30 PM
      F:
      8:30 AM - 5:30 PM
      Sa:
      9:00 AM - 3:00 PM
      Su:
      Closed
      Business Management
      • Ms. Gina Starett, Co-Owner
      • Mr. Joe Starett, Co-Owner
      Contact Information

      Principal

      • Mr. Joe Starett, Co-Owner

      Customer Contact

      • Ms. Gina Starett, Co-Owner
      Additional Contact Information

      Phone Numbers

      Email Addresses

      Customer Complaints

      4 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      08/22/2023

      Complaint Type:
      Service or Repair Issues
      Status:
      Answered
      We bought this unit in March of 2022 and have not had it in our possession very much of that time. we have 44 pages of repairs that have been done to this unit and the service at this location is awful. We lost a window while driving to a camping trip last October and when we finally were able to get it in to be fixed their employee damaged the front end of our camper which we made them replace the whole end cap which required a new window that is like a windshield. we didn't get to pick up our unit until memorial day weekend and during that time we found the windows the replaced were both leaking. we took it back and they caulked it up so that we could use it on 2 trips we had planned. After we returned from our beach trip we took it back to them on July 3 to have both windows replaced again. we picked it up on August 17 and found out the new big window was still leaking and the caulked it up again and that is not satisfactory to us. we were told that they would no longer do business with us anymore at this time. We are totally fed up with this unit and the way they do business at this location.
      Read More

      Customer Reviews

      0 Customer Reviews

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      How BBB Processes Complaints and Reviews

      Start a Review

      Local BBB

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