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Find a Location

Real Property Management has 1 locations, listed below.

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    Business ProfileforReal Property Management

    Property Maintenance

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    2 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    3744 Teays Valley Rd Ste 208, Hurricane, WV 25526-9271
    BBB File Opened:
    7/23/2018
    Business Management
    • Ms. Alisha Cole, Owner
    Contact Information

    Principal

    • Ms. Alisha Cole, Owner

    Customer Contact

    • Ms. Alisha Cole, Owner
    Additional Contact Information

    Email Addresses

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    11/21/2023

    Complaint Type:
    Billing Issues
    Status:
    Answered
    My wife and I contacted RPM Valley about a house they had for rent on their website, the pictures they had posted to their site were from at least 6 years prior but they passed them off as recent. So we signed a lease and sent them 5 thousand dollars to hold the property for us until we were able to move approximately 1 month later. Once we arrived to the property, we observed mold throughout the house, water damaged walls the cabinets were detached from the walls and ceiling, the sun room was collapsing do to water damage, there was exposed wiring, rat poop and ants inside. The floors were warped, and the wooden slats were separating and uneven. The closets were unfinished, they were just holes in the wall with drilled dry wall to close them. The car port was tilting over slightly and the out door fence was falling off the hill and was a rusted mess. When we called to have them switch our property, they eventually found us somewhere after 3 days and told us they would take our 5 thousand dollars and apply it to the new property. After 3 months they let us know that we were behind on rent because they took 2 months of our pre paid rent and gave it to the previous owner of the dilapidated house (without discussing it with us.) Now they’re avoiding us, and won’t let us pay rent online, now that we can’t pay online anymore they’re adding late fees. We NEED SOME HELP, please we just left our families and moved our child across the country and gave them all of our money.
    Read More

    Customer Reviews

    2 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Joe P

    1 star

    04/06/2023

    They won’t address issues with the property, they make up reasons to keep your deposit! Super arrogant and condescending.

    Real Property Management Response

    04/07/2023

    We address any and all issues with our properties. We make sure when you move out that we take photos of the condition the house was left in and provide an itemized statement of what was needed to get it rentable again. That is sent to you.

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