Business ProfileforRiver City Subaru Inc

I went into River City Subaru to purchase two new vehicles at the beginning of January this year, an Outback and an Ascent. The Outback was available, and the Ascent was not. I purchased the Outback with a financing option that was recommended by the dealership's financial advisor, Heath, as "the best deal he could find" for us. It was an auto loan with a small local credit union for an interest rate of 6.9%. I put down a deposit of $500 for an Ascent that is expected to arrive later. A week after the Outback was purchased, I came across a Subaru advertisement saying that the manufacturer is having a promotional APR of 4.9%. I inquired with another local Subaru dealership and was advised that the promotional APR was available at all dealerships and have been available prior to the date I purchased the Outback. I was upset for never being offered or told about the promotional APR, I called River City Subaru to speak with the finance manager. Heath, the finance manager, told me that he "doesn't know what happened that day but they tell everyone about the rate." He proceeded to tell me that the rate wasn't available for the 72-month term loan anyway. We only went with the 72-month loan due to the rate being high and we wanted to refinance as soon as possible, which we did. Not to mention, a 63-month loan at 4.9% (advertised by Subaru) would have resulted to similar monthly payment as the 72-month loan at 6.9% anyway. Because I feel like the finance manager had been dishonest (for a kickback from the credit union), I no longer feel like I could trust the dealership enough to purchase the second vehicle from them. When I told them that, they refused to refund me the deposit I put down initially at the time the first vehicle was purchased. The dealership was also violating Subaru policy by asking customer to lie to Subaru Corporation about their Encore Delivery services, which shows the way business is conducted at this place.