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Find a Location

Elite Preowned Auto Sales has 1 locations, listed below.

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    Business ProfileforElite Preowned Auto Sales

    Used Car Dealers

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    2 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    5340 Big Tyler Rd, Charleston, WV 25313-1038
    BBB File Opened:
    10/24/2022
    Business Management
    • Ms. Sarah Terwilliger, Member
    Contact Information

    Principal

    • Ms. Sarah Terwilliger, Member

    Customer Contact

    • Ms. Sarah Terwilliger, Member

    Industry Tip

    BBB Tip: Buying a used car

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    06/07/2023

    Complaint Type:
    Sales and Advertising Issues
    Status:
    Unanswered
    Me and my wife had looked at a 2009 Jeep from elite preowned i noticed there was a few oil leaks and i let the seller know he said originally “it doesn’t leak” and so i went under the Jeep and wiped the oil on my fingers and showed him he fixed the leaks and we bought the vehicle he said he put new tires and rims on it but hasn’t had it aligned because his shop doesn’t have the equipment i haven’t had the money to get it aligned until this past week i took it to 2 different shops both said “the back axel or rear end is bent and it can not be fixed looks like it has been jumped” Bradley did not check this vehicles and make sure it was safe for my family his excuse was “it was only on the lot for one day” i think before they put it on the lot they should make sure it’s a safe vehicle i have 2 babies under 2 years old and he put my family in danger by selling us a lemon i would like my $3000 back in exchange for the Jeep because they sold it to me with a bent axle I’m not sure what els they would try to pass off on me there could be other problems I’m not sure about and i don’t feel safe putting my family back in it. Elite preowned should have made sure the vehicle was road worthy before they sent me and my family down the road in it

    Customer Reviews

    0 Customer Reviews

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    How BBB Processes Complaints and Reviews

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    Local BBB

    BBB Serving Canton Region & Greater West Virginia

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