Business ProfileforMassey Powersports

Took a 2004 Yamaha Grizzly to MPS in Cross Lanes on May 24th for a simple carb issue and to replace a right rear axle. One week went by and i didnt hear anything so i called and was told a jet kit for the carb and an axle for the rear was ordered and the axle would be in on Saturday. Called the following week on Tuesday and was told it would be completed by Thursday or Friday. Called on Thursday and was now told the axle hadnt came in and they didnt know what had happened. Again, this is two days after speaking with them. So at this point i am very aggravated with being lied to so i asked if the carb had been repaired and they stated it had. So, i asked for current charges without the axle being repaired. I was told the 4 wheelers rear hub was off and they would have to charge me to put back together to pick up. I was given two amounts over the phone and ended up being over a hundred dollars more when i went to pick the 4 wheeler up half "repaired". I have a strong feeling the 4 wheeler was never even looked at as it has the same EXACT same carburetor symptoms it had going in. I did not have a chance to test it as i showed up right before 5 as they were closing. I am NOT happy and feel i was rooked for over 500 dollars and nothing has been repaired. I also asked for the old jets from the repair and was given the runaround, no old parts = no repair. Upon paying the 500 some dollars i was given a generic receipt not an itemized bill showing parts and labor. My fault, for trying to be nice and not demanding it at 4:50 on a Friday afternoon. I would like a refund for no work performed and over two weeks without my machine.;