Business ProfileforJohnson & Sons Jeep

I went to Johnson & Sons pretty frequently for oil changes. When they told me my rear brakes were going bad, I had them replace the drums, shoes, and hardware. This was a little overpriced, but the real complaint comes from more than that. After they replaced my brakes, I started having some snagging issues. No big deal, got them adjusted. After adjustment it felt worse than before. After playing schedule tag due to my work schedule, I finally got the truck in. The tech drove with me, I was able to replicate the snagging issue. We got back to the shop and he warrantied the drums. After this was done I was still having the issue. They took a look and charged me for an additional cable/spring. This still did not fix the issue. I went to service again and they told me everything dealing with the rear brakes were new, so this couldn't be the issue. They told me they could quote me for front brakes. I told them the front brakes were not the issue, as my brakes worked just fine before they touched them. They told me there was nothing more they could do. So over $700 later and I went from having a truck that was working just fine to brake issues. I took my truck to a different mechanic, who told me that not all rear braking components were not new, and that they hadnt replaced the wheel cylinders, shoe tension adjuster, and a few other parts. I have tried calling Johnson and Sons multiple times and they will not return my calls. Horrible business with horrible mechanics and management that treats you like you're an idiot and a nuance.