Business ProfileforEcom Papi LLC

on November 7th 2023 i purchased an online course from Michael Serna's Instagram page called MichaelCreated. (ecom papi is his linktree name where i found his instagram) he promoted an online course saying he would provide a service where he would make me a drop shipping store and would included a zoom call to teach me how to run the store. he said the store "would be ready in 6 to 7 DAYS" and after not hearing from him in 7 days, i began sending him messages. it wasn't until December 5th where he replied "i am sending your store tonight" and he never did. i kept reaching out to remind him and on December 13th he said "sorry i got busy what is your email you should be receiving it today" i sent my email and again received nothing. the last message i got from Michael Serna's MichaelCreated page was on December 19th where he said "the store is ready but since its the holidays its busy but after Christmas we can get on the one on one call" that was the last time he read my message and he doesn't read the messages at all now. he kept promoting the course too for other people to sign up. i paid the 280$ using my Cash App card and entered my information through the Link App. i am disputing this business because i reached out to him through Instagram, cash app, email, even tiktok but he blocked me on there. but he will not return any messages anymore. i never got the store, i never got the zoom call. i never got an explanation on why there is a delay, i never got anything from him just him saying he was going to send the store but never did. i tried to comment on his post thinking my messages just don't work and i found other comments of people saying they haven't received their courses either. i even changed my Instagram name from mexipinahotbox to sillybillybob444 to see if he would reply too but nothing worked. i send you this message in hopes that you can help me get a refund and have his page shut down. thank you so much i look forward to hearing some good news